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Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.75 - $14.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible schedule
team environment

Job Description

Urban Air Adventure Parks is a leading indoor adventure park and a market leader in location-based entertainment. Originating from Dallas, Texas, Urban Air has revolutionized family recreation by pioneering the adventure park concept, becoming the largest operator of such parks worldwide. The company's mission focuses on inspiring kids and families to have fun, push their boundaries, and achieve goals they never thought possible. Urban Air Adventure Parks provide a dynamic, engaging environment combining physical activities, social interaction, and immersive play, making each visit memorable for guests of all ages. This commitment to innovation, excellence, and guest satisfaction has established Urban... Show More

Job Requirements

  • have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public
  • able to initiate conversations and provide a sincere welcome
  • enjoy providing good service
  • willingness to learn, take instruction and work under own initiative
  • supporting other team members
  • able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • minimum of high school diploma or equivalent required
  • some college preferred
  • previous restaurant/quick service experience preferred
  • basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the café area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep café and surrounding areas tidy and clean
  • handle guest complaints in the first instance and report feedback to the leadership team

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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