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Urban Air Adventure Parks logo

Café FOH/BOH Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.00 - $16.25
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
flexible schedule
Professional development opportunities
team events

Job Description

Urban Air Adventure Parks is the leading indoor adventure park operator and a pioneer in the location-based entertainment industry. Headquartered in Dallas, Urban Air has grown to become the largest adventure park operator globally, with a firm commitment to providing high-quality entertainment experiences across all its locations. The company specializes in offering a safe, exciting, and active environment where children and families can have fun while challenging themselves to achieve more than they ever thought possible. Through a variety of attractions and unique park features, Urban Air focuses on fostering fun, growth, and ambition among its visitors. As a dynamic... Show More

Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public
  • able to initiate conversations and provide a sincere welcome
  • enjoy providing good service
  • willingness to learn
  • take instruction and work under own initiative
  • support other team members
  • able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • Minimum of high school diploma or equivalent
  • some college preferred
  • previous restaurant or quick service experience preferred
  • basic math skills of adding and subtracting
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the Café area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep Café and surrounding areas tidy and clean
  • handle guest complaints in the first instance and report feedback to the Leadership Team

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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