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Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.75 - $14.75
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
team environment

Job Description

Urban Air Adventure Parks is a leading indoor adventure park company headquartered in Dallas, Texas. As the market leader in location-based entertainment, Urban Air has pioneered the adventure park concept and has grown into the largest operator of adventure parks globally. With a strong focus on providing engaging and fun experiences that encourage kids to aim higher and surpass their own expectations, Urban Air is committed to delivering high-quality entertainment and memorable moments for families and guests of all ages. The company values a safe, supportive, and inclusive environment for both employees and visitors, and prides itself on innovation, customer... Show More

Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public
  • able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • willingness to learn, take instruction and work under own initiative
  • supporting other team members and able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • previous restaurant/quick service experience preferred
  • basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the Café area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep Café and surrounding areas tidy and clean
  • handle guest complaints in the first instance and report feedback to the Leadership Team

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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