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Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.25 - $16.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible schedule

Job Description

Urban Air Adventure Parks is a leading company in the indoor entertainment industry, specializing in providing innovative and thrilling adventure park experiences. Founded and headquartered in Dallas, Urban Air has revolutionized the market by pioneering the adventure park concept, becoming the largest operator of location-based entertainment parks globally. The company's mission focuses on helping kids and families everywhere to have fun, build confidence, and aim higher by engaging in activities that challenge their limits and inspire growth. Urban Air Adventure Parks provide a safe, clean, and exhilarating environment where guests can enjoy a variety of attractions suitable for all ages.... Show More

Job Requirements

  • have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public
  • able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • willingness to learn
  • take instruction and work under own initiative
  • supporting other team members and able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism
  • work days, nights, and/or weekends as required
  • work in a noisy, fast-paced environment with distracting conditions
  • move about facility and stand for long periods of time
  • lift and carry up to 30 lbs

Job Qualifications

  • minimum of high school diploma or equivalent required, some college preferred
  • previous restaurant/quick service experience preferred
  • basic math skills of adding and subtracting required
  • servesafe or similar food handling certification preferred

Job Duties

  • demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the café
  • area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep café
  • and surrounding areas tidy and clean
  • this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
  • handle guest complaints in the first instance and report feedback to the leadership team
  • work within established guidelines and operating procedures
  • measure and assemble ingredients for menu items
  • properly cook and store food items at appropriate temperatures
  • rotate stock items as per established procedure
  • ensure compliance with all health code regulations
  • maintain clear, well-organized kitchen and storage areas
  • participate in regular staff meetings and training, as required
  • other duties as tasked by leadership

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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