Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Urban Air Adventure Parks is the premier indoor adventure park and a recognized market leader in location-based entertainment. Founded in Dallas, Texas, Urban Air pioneered the adventure park concept and has grown to become the largest operator of adventure parks worldwide. The company is committed to delivering high-quality entertainment experiences that encourage guests, especially children, to have fun, aim higher, and achieve things they never thought possible. With a focus on safety, innovation, and outstanding customer service, Urban Air has established itself as a top destination for family-friendly activities that combine physical challenges with interactive play. The parks offer various... Show More
Job Requirements
- have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- comfortable working with members of the public
- able to initiate conversations and provide a sincere welcome
- enjoy providing good service
- willingness to learn, take instruction and work under own initiative
- support other team members and able to multitask
- an effective, well-organized and efficient team player with a strong sense of discipline and urgency
- hold oneself accountable for high personal standards of conduct and professionalism
- work days, nights, and/or weekends as required
- work in a noisy, fast-paced environment with distracting conditions
- move about facility and stand for long periods of time
- lift and carry up to 30 lbs
Job Qualifications
- minimum of high school diploma or equivalent required, some college preferred
- previous restaurant or quick service experience preferred
- basic math skills of adding and subtracting required
- servsafe or similar food handling certification preferred
Job Duties
- demonstrate the highest standards of guest relations and care when assisting guests at the counter
- give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- ensure adequate stock levels of supplies and consumables for the café area
- manage queues and exceed guest expectations
- upsell to maximize profit
- keep café and surrounding areas tidy and clean, including table clearing, washing dishes, and taking out the trash
- handle guest complaints in the first instance and report feedback to the leadership team
- work within established guidelines and operating procedures
- measure and assemble ingredients for menu items
- properly cook and store food items at appropriate temperatures
- rotate stock items as per established procedure
- ensure compliance with all health code regulations
- maintain clear, well-organized kitchen and storage areas
- participate in regular staff meetings and training as required
- perform other duties as tasked by leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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