Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
team environment
Job Description
Urban Air Adventure Parks is the leading indoor adventure park operator and a market leader in location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air has pioneered the adventure park concept, delivering unique and thrilling experiences to guests of all ages across the globe. With a strong commitment to safety, fun, and community engagement, Urban Air continues to innovate and expand its offerings, making it a top destination for family entertainment.
Urban Air Cool Springs, one of the many branches, strives to provide an exciting and safe environment where guests can explore, play, and push their limits... Show More
Urban Air Cool Springs, one of the many branches, strives to provide an exciting and safe environment where guests can explore, play, and push their limits... Show More
Job Requirements
- Have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- comfortable working with members of the public
- able to initiate conversations and provide a sincere welcome
- enjoy providing good service
- willingness to learn
- take instruction and work under own initiative
- supporting other team members
- able to multitask
- an effective, well-organized and efficient team player with a strong sense of discipline and urgency
- holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- Minimum of high school diploma or equivalent required
- some college preferred
- previous restaurant/quick service experience preferred
- basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- ensure adequate stock levels of supplies and consumables for Café area
- manage queues and exceed guest expectations
- upsell to maximize profit
- keep Café and surrounding areas tidy and clean
- handle guest complaints in the first instance and report feedback to the Leadership Team
- work within established guidelines and operating procedures
- measure and assemble ingredients for menu items
- properly cook and store food items at appropriate temperatures
- rotate stock items as per established procedure
- ensure compliance with all health code regulations
- maintain clear, well-organized kitchen and storage areas
- participate in regular staff meetings and training, as required
- other duties as tasked by Leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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