Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
team environment
Flexible Schedule
Equal opportunity employer

Job Description

Urban Air Adventure Parks is a leading indoor adventure park operator, recognized as the market leader in location-based entertainment. Founded in Dallas, Urban Air has established itself as a pioneer within the adventure park sector, delivering innovative and engaging recreational experiences to diverse audiences primarily focused on families and children. Urban Air's mission is centered on encouraging kids to have fun while aiming higher and achieving feats beyond their expectations, fostering an environment full of excitement and challenge. The company's rapid growth and expansive footprint have made it the largest adventure park operator worldwide, with a commitment to excellent service,... Show More

Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • Able to work under pressure
  • Comfortable working with members of the public
  • Able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • Willingness to learn, take instruction and work under own initiative
  • Supporting other team members and able to multitask
  • An effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • Holds oneself accountable for high personal standards of conduct and professionalism
  • Work days, nights, and/or weekends as required
  • Work in a noisy, fast paced environment with distracting conditions
  • Move about facility and stand for long periods of time
  • Lift and carry up to 30 lbs.

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • Previous restaurant/quick service experience preferred
  • Basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • Ensure adequate stock levels of supplies and consumables for Café area
  • Manage queues and exceed guest expectations
  • upsell to maximize profit
  • Keep Café and surrounding areas tidy and clean
  • this includes, but is not limited to, table clearing, removing and washing dishes, and taking out trash
  • Handle guest complaints in the first instance and report feedback to the Leadership Team
  • Work within established guidelines and operating procedures
  • Measure and assemble ingredients for menu items
  • Properly cook and store food items at appropriate temperatures
  • Rotate stock items as per established procedure
  • Ensure compliance with all health code regulations
  • Maintain clear, well-organized kitchen and storage areas
  • Participate in regular staff meetings and training, as required
  • Other duties as tasked by Leadership

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location