Urban Air Adventure Parks logo

Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
Positive work environment
team events

Job Description

Urban Air Adventure Parks is a leading indoor adventure park company headquartered in Dallas. Recognized as the pioneer of the adventure park concept, Urban Air has established itself as the largest operator of adventure parks worldwide. The company’s commitment to delivering unique, family-friendly entertainment experiences positions it as a top destination for fun and excitement. Urban Air’s mission centers on inspiring children to have fun, aim higher, and achieve goals they might have once thought impossible, fostering memorable moments and personal growth through engaging physical activities and adventures.

Urban Air Plymouth, as part of this dynamic company, is pr... Show More

Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public
  • able to initiate conversations and provide a sincere welcome
  • enjoy providing good service
  • willingness to learn, take instruction and work under own initiative
  • support other team members and able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism
  • work days, nights and/or weekends as required
  • work in a noisy, fast-paced environment with distracting conditions
  • move about facility and stand for long periods of time
  • lift and carry up to 30 lbs

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • previous restaurant or quick service experience preferred
  • basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the Café area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep Café and surrounding areas tidy and clean including table clearing, removing and washing dishes, and taking out the trash
  • handle guest complaints in the first instance and report feedback to the Leadership Team
  • work within established guidelines and operating procedures
  • measure and assemble ingredients for menu items
  • properly cook and store food items at appropriate temperatures
  • rotate stock items as per established procedure
  • ensure compliance with all health code regulations
  • maintain clear, well-organized kitchen and storage areas
  • participate in regular staff meetings and training as required
  • perform other duties as tasked by Leadership

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.