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Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling

Job Description

Urban Air Adventure Parks is a leading name in the indoor entertainment and adventure park industry. Established as a pioneering company based in Dallas, Texas, Urban Air has revolutionized the market for location-based entertainment with its innovative adventure park concept. As the largest operator in this space globally, Urban Air continues to set high standards for fun, safety, and engaging experiences for families and kids everywhere. The company is dedicated to encouraging kids to have fun and aim higher, helping them to achieve more than they ever thought possible through various thrilling activities and adventures within its parks.

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Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • willingness to learn, take instruction and work under own initiative
  • supporting other team members and able to multitask
  • an effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • holds oneself accountable for high personal standards of conduct and professionalism
  • work days, nights, and or weekends as required
  • work in a noisy, fast-paced environment with distracting conditions
  • move about facility and stand for long periods of time
  • lift and carry up to 30 lbs

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • previous restaurant or quick service experience preferred
  • basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • ensure adequate stock levels of supplies and consumables for the cafe area
  • manage queues and exceed guest expectations
  • upsell to maximize profit
  • keep cafe and surrounding areas tidy and clean
  • handle guest complaints in the first instance and report feedback to the leadership team
  • work within established guidelines and operating procedures
  • measure and assemble ingredients for menu items
  • properly cook and store food items at appropriate temperatures
  • rotate stock items as per established procedure
  • ensure compliance with all health code regulations
  • maintain clear, well-organized kitchen and storage areas
  • participate in regular staff meetings and training, as required
  • other duties as tasked by leadership

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.