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Cafe FOH/BOH Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling

Job Description

Urban Air Adventure Parks is renowned as the preeminent indoor adventure park operator and a market leader in location-based entertainment. Established and headquartered in Dallas, Urban Air has revolutionized the adventure park concept, becoming the largest operator of such parks globally. The company is committed to fostering fun and encouraging kids to aim higher, reaching achievements they never thought possible. Urban Air Garland upholds an inclusive and diverse work environment, proudly operating as an equal opportunity employer. The organization values innovation, a dynamic work culture, and provides employees with opportunities for growth and development within the entertainment industry.
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Job Requirements

  • Have a friendly and engaging personality and is a good written and verbal communicator
  • able to work under pressure
  • Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
  • Willingness to learn, take instruction and work under own initiative, supporting other team members and able to multitask
  • An effective, well-organized and efficient team player with a strong sense of discipline and urgency
  • Holds oneself accountable for high personal standards of conduct and professionalism

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • Previous restaurant/quick service experience preferred
  • Basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

Job Duties

  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter
  • Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
  • Ensure adequate stock levels of supplies and consumables for the Café area
  • Manage queues and exceed guest expectations
  • upsell to maximize profit
  • Keep Café and surrounding areas tidy and clean
  • this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
  • Handle guest complaints in the first instance and report feedback to the Leadership Team
  • Work within established guidelines and operating procedures
  • Measure and assemble ingredients for menu items
  • Properly cook and store food items at appropriate temperatures
  • Rotate stock items as per established procedure
  • Ensure compliance with all health code regulations
  • Maintain clear, well-organized kitchen and storage areas
  • Participate in regular staff meetings and training, as required
  • Other duties as tasked by Leadership

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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