Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
team events
Job Description
Urban Air Adventure Parks is the leading name in indoor adventure parks and location-based entertainment, renowned for pioneering the adventure park concept and becoming the largest adventure park operator globally. Headquartered in Dallas, Urban Air combines fun, active experiences with a safe and engaging environment for children and families. With a focus on helping children enjoy themselves while encouraging them to aim higher and achieve new goals, Urban Air offers a unique blend of entertainment and physical activity that appeals to a broad demographic. The company prides itself on inclusivity, fun, safety, and high-quality service, ensuring that guests leave with... Show More
Job Requirements
- Have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service
- Willingness to learn, take instruction and work under own initiative
- supporting other team members and able to multitask
- An effective, well-organized and efficient team player with a strong sense of discipline and urgency
- Holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- Minimum of High School Diploma or equivalent required, some college preferred
- Previous restaurant/quick service experience preferred
- Basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- Ensure adequate stock levels of supplies and consumables for the Café area
- Manage queues and exceed guest expectations
- upsell to maximize profit
- Keep Café and surrounding areas tidy and clean
- this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
- Handle guest complaints in the first instance and report feedback to the Leadership Team
- Work within established guidelines and operating procedures
- Measure and assemble ingredients for menu items
- Properly cook and store food items at appropriate temperatures
- Rotate stock items as per established procedure
- Ensure compliance with all health code regulations
- Maintain clear, well-organized kitchen and storage areas
- Participate in regular staff meetings and training, as required
- Other duties as tasked by Leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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