Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Job Description
Urban Air Adventure Parks is a leading indoor adventure park and a pioneer in the location-based entertainment industry. Founded and based in Dallas, Urban Air has grown to become the largest operator of adventure parks worldwide, setting the standard for family entertainment and interactive fun. The company is dedicated to providing a safe, exciting, and memorable experience for guests of all ages, promoting physical activity and social interaction in a vibrant environment. Urban Air's mission is to inspire children and families to have fun and reach higher by experiencing thrilling attractions and activities that challenge their limits and ignite their... Show More
Job Requirements
- have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- comfortable working with members of the public
- able to initiate conversations and provide a sincere welcome
- enjoy providing good service
- willingness to learn
- take instruction and work under own initiative
- support other team members
- able to multitask
- an effective, well-organized and efficient team player with a strong sense of discipline and urgency
- holds oneself accountable for high personal standards of conduct and professionalism
Job Qualifications
- minimum of high school diploma or equivalent required, some college preferred
- previous restaurant/quick service experience preferred
- basic math skills of adding and subtracting required
- servsafe or similar food handling certification preferred
Job Duties
- demonstrate the highest standards of guest relations and care when assisting guests at the counter
- give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- ensure adequate stock levels of supplies and consumables for the café area
- manage queues and exceed guest expectations
- upsell to maximize profit
- keep café and surrounding areas tidy and clean
- handle guest complaints in the first instance and report feedback to the leadership team
- work within established guidelines and operating procedures
- measure and assemble ingredients for menu items
- properly cook and store food items at appropriate temperatures
- rotate stock items as per established procedure
- ensure compliance with all health code regulations
- maintain clear, well-organized kitchen and storage areas
- participate in regular staff meetings and training, as required
- other duties as tasked by leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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