Victory Church

Cafe Customer Service Associate

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
employee discount
Flexible Schedule
team environment
Training and Development

Job Description

Victory Coffee Co. operates the Victory Cafe, a vibrant part-time establishment dedicated to providing high-quality food and beverage services to visitors, staff, and students of Victory. As part of Victory's commitment to excellence and community engagement, Victory Coffee Co. creates a welcoming atmosphere through its cafe operations. The cafe is not just a place to grab a quick coffee or snack; it's a social hub where customer service and quality combine to enrich the overall experience of every visitor. This environment is perfect for individuals who wish to work in a dynamic, team-oriented setting while representing an organization rooted in... Show More

Job Requirements

  • maintains Victory protocol, policies and procedures
  • demonstrates integrity
  • performs and maintains tasks with an appropriate level of confidentiality
  • models the biblical standard of personal conduct and lifestyle that is expected of all Victory Team staff members as outlined in the Honor Code and Employee Handbook
  • fully participates in the life of the church as an active member in good standing with Victory
  • supports and adheres to the mission, vision, values, and philosophy of Victory
  • submits to and supports the leadership of Victory
  • works well as a team player with leaders, staff, and volunteers

Job Qualifications

  • barista knowledge is preferred but not required
  • customer service oriented
  • attention to detail
  • ability to multi-task
  • good communication skills including written and verbal
  • experience working in a POS system and cash handling experience
  • ability to understand and follow specific instructions and procedures

Job Duties

  • completes tasks and duties according to general cafe needs including but not limited to opening/closing cafe
  • cleaning up all equipment and the cafe area
  • prepping espresso beverages
  • and additional duties pertaining to the cafe
  • provides excellent customer service to all guests from answering phones to front-line sales
  • enthusiastically sharing loyalty programs and current promotions
  • restocking products and refilling equipment as required
  • picking up food items off-site before the opening shift
  • providing a positive and cheerful customer service to all staff, students and visitors to Victory
  • assists in prepping food and drink areas in Victory Cafe
  • manage the cash register system and POS system
  • this position includes weekend shifts and scheduling

Job Qualifications

Experience

No experience required

Job Location

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