Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Flexible Schedule
Job Description
Victory Coffee Co., operating within the vibrant Victory Cafe, is recognized for its warm atmosphere and commitment to exceptional customer service. This establishment serves a diverse clientele including students, staff, and visitors, providing them with quality food and beverages in a welcoming environment. As a part of Victory Church's outreach, Victory Cafe embodies community spirit, hospitality, and a dedication to serving others. The cafe's focus is on fresh, delicious offerings paired with excellent service to ensure every visitor leaves satisfied and eager to return.
The role of Cafe Customer Service Associate at Victory Coffee Co. is a part-time, non-exempt posi... Show More
The role of Cafe Customer Service Associate at Victory Coffee Co. is a part-time, non-exempt posi... Show More
Job Requirements
- Maintains Victory protocol, policies and procedures
- Demonstrates integrity
- Performs and maintains tasks with an appropriate level of confidentiality
- Models the biblical standard of personal conduct and lifestyle that is expected of all Victory Team staff members as outlined in the Honor Code and Employee Handbook
- Fully participates in the life of the church as an active member in good standing with Victory
- Supports and adheres to the mission, vision, values, and philosophy of Victory
- Submits to and supports the leadership of Victory
- Works well as a team player with leaders, staff, and volunteers
Job Qualifications
- Barista knowledge is preferred but not required
- Customer service oriented
- Attention to detail
- Ability to multi-task
- Good communication skills including written and verbal
- Experience working in a POS system and cash handling experience
- Ability to understand and follow specific instructions and procedures
Job Duties
- Completes tasks and duties according to general cafe needs including but not limited to opening and closing cafe
- cleaning up all equipment and the cafe area
- prepping espresso beverages
- and additional duties pertaining to the cafe
- Provides excellent customer service to all guests from answering phones to front-line sales
- Enthusiastically sharing loyalty programs and current promotions
- Restocking products and refilling equipment as required
- Picking up food items off-site before the opening shift
- Providing a positive and cheerful customer service to all staff, students and visitors to Victory
- Assists in prepping food and drink areas in Victory Cafe
- Manage the cash register system and POS system
- This position includes weekend shifts and scheduling
Job Qualifications
Experience
No experience required
Job Location
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