Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,500.00 - $68,300.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible schedule
Job Description
Located in Burr Ridge, IL, this cafe is a vibrant and dynamic establishment dedicated to delivering high-quality food and outstanding guest service. The cafe thrives on creating a welcoming atmosphere for all visitors while maintaining excellence in product offerings, operational efficiency, and customer engagement. As a notable player in the local dining scene, the cafe emphasizes not only exceptional culinary experiences but also a strong commitment to associate development and operational excellence. The team works passionately to ensure every guest leaves satisfied, and products are always fresh and enticing.
The full-time Leadership role at this cafe is designed for ... Show More
The full-time Leadership role at this cafe is designed for ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or retail management preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work flexible hours including weekdays and weekends
- Basic knowledge of inventory and financial management
- Familiarity with food safety and sanitation standards
- Capability to train and coach associates effectively
- Detail-oriented with organizational and multitasking skills
- Proficiency in using point-of-sale systems and software such as Infogenesis
Job Qualifications
- Proven track record in managing retail or food service operations
- Experience in sales target achievement and team incentive programs
- Knowledge of culinary preparation and kitchen equipment
- Ability to develop and implement standard operating procedures
- Experienced in employee engagement and performance evaluation
- Competency in inventory control and cost management
- Skilled in guest service excellence and complaint resolution
- Completed food sanitation training
- Familiar with leadership training and core competencies
- Strong problem-solving and decision-making abilities
Job Duties
- Work to achieve sales targets as outlined in the financial plan through upselling, contributing to and execution of promotions and events, maintaining fresh and enticing retail/merchandise displays
- Ensure associates are trained on upselling techniques as outlined in the H&RE Core Curriculum and practices are practiced in the store
- Set, communicate and track sales targets for each associate and develop incentive rewards when goals are achieved
- Accurate programming and use of Infogenesis
- Control operating expenses in line with the planned budget and forecast
- Track, maintain, and order inventory control primarily of retail and merchandise, and office supplies and secondarily for food and beverage
- Approve invoices for all food and beverage, materials and retail inventory
- Maintain planned cost of sales through accurate pricing of retail/merchandise and controlling labor expenses
- Complete payroll on weekly basis and send to Manager Food and Beverage Operation - non-TAC for review/approval
- Conduct, plan and execute engagement initiatives for the Cafe team
- Complete associate schedule to strive for flexibility, consistency, and realistic workload expectations of all associates
- Actively coach, mentor, and train associates on daily basis to ensure operational goals are communicated, understood and met
- Hold associates accountable for stated Kohler policies, performance, or behavioral concerns in a way that is encouraging and motivating
- Complete annual and 90 day reviews and hold performance discussions with associates and obtain approval from Manager Food and Beverage Operation - non-TAC prior to effective
- Achieve established Returnity and online media guest satisfaction targets
- Monitor guest comments and Returnity scores on a weekly basis
- Communicate and develop action plan to meet guest needs after review
- Ensure associates are trained on the Steps of Service and practices are consistently applied
- Provide on-the-spot coaching to associates when guest service expectations are not met
- Ensure store cleanliness is maintained routine and special maintenance is attended to
- Prepare and inspect all foods necessary for service to the demonstrated culinary standards
- Produce all quantities according to forecast on station production checklist to reduce food cost
- Standardize recipes, plating instructions and menu costs
- Create culinary SOP's and presentation standards to ensure consistency in production
- Work closely with chef/vendors to remain educated on new products and culinary trends
- Ensure that the ordering checklists are adhered to by all cooks and up to date
- Have a working knowledge of all equipment that is within your job duties
- Know how to assemble, disassemble and clean this equipment
- Complete food sanitation course and practice its principles on the job
- Become a safety advocate for your team and your department
- Know how to fill out necessary safety reports in the result of an accident in your kitchen/operation
- Utilize department systems and reports such as Infogensis, MBR, DBS, Forecast Models, Budgeting, Marketing fully in department operations and decision making processes
- Establish and maintain SOP's, Inventory, Product Ordering Lists
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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