Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $25.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k Match
performance-based incentives
Employee assistance program
Paid holidays
Merchandise discounts
annual merit review
Job Description
Macy's is a renowned American department store chain with a rich history spanning over 160 years. Known for its contributions to American culture through iconic events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's represents a blend of innovation and tradition in retail. The company is deeply committed to creating memorable experiences for its customers and fostering a positive work environment for its employees. Macy's operates with a focus on quality products, exceptional customer service, and community involvement, making it a special place to work and shop.
The role of Foods Supervisor... Show More
The role of Foods Supervisor... Show More
Job Requirements
- High school diploma or equivalent
- Prior retail or food service experience preferred
- ServSafe certification or appropriate food handler permit
- Ability to perform physical tasks including heavy lifting reaching and standing
- Flexible availability including days evenings weekends and holidays
- Strong leadership and coaching skills
- Commitment to customer service excellence
Job Qualifications
- High school diploma or equivalent
- Retail food service or customer service experience preferred
- ServSafe certified or food handler permit as required by local health department
- Strong leadership communication and coaching skills
- Commitment to delivering exceptional customer service
- Knowledge of food safety sanitation and regulatory standards
- Ability to manage multiple priorities and problem solve
- Understanding of basic business principles and cash handling
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Lead daily café operations ensuring compliance with safety sanitation and quality standards
- Deliver exceptional customer experience by modeling selling behaviors
- Train coach and motivate colleagues to maximize team performance and customer satisfaction
- Ensure consistent preparation presentation and merchandising of food and beverages
- Monitor labor productivity to balance customer service with cost control
- Assist with ordering receiving inventory management and invoice processing
- Monitor sales expenses and reports to achieve profit and loss goals
- Oversee cash handling and point-of-sale operations in compliance with company policies
- Maintain a clean professional and welcoming café environment
- Partner with store leadership to ensure operational excellence and resolve customer concerns
- Foster an environment of acceptance and respect
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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