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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.85 - $28.30
Work Schedule
Rotating Shifts
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Our establishment is a renowned food service provider known for delivering exceptional customer experiences through high-quality baked goods and specialty beverages. With a reputation built upon friendly service and meticulous attention to product standards, we operate in a fast-paced environment such as cafes, restaurants, or hospitality settings where customer satisfaction is paramount. We are currently seeking a dedicated team member who will play an essential role in ensuring our customers receive top-notch service and products that consistently meet our high standards. This position is perfect for individuals passionate about food service, eager to contribute to a team atmosphere, and enthusiastic... Show More
Job Requirements
- No formal education
- Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment
- Ability to contribute to a positive work environment
- Thorough understanding of food preparation through on-the-job training or a food service course
- Excellent customer service skills
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication and customer service skills
Job Qualifications
- Ability to contribute to a positive work environment
- Thorough understanding of food preparation through on-the-job training or a food service course
- Attends barista training sessions to attain certification and recertification
- Excellent customer service skills
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication and customer service skills to effectively interact with internal and external customers
Job Duties
- Greets all customers by providing quick, friendly and personal service
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Discovers and responds to customer needs
- Sells and serves baked goods and food items to customers
- Processes transactions through the POS and provides change to customers
- Follows cash handling procedures and cash register policies
- Maintains the highest level of standards for all product preparation
- Adheres to all licensed recipes, specialty drinks, measurements and food presentation standards
- Provides top quality espresso shots for hot and cold beverages
- Maintains espresso equipment to manufacturer and sanitation standards
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Communicates with staff and management to solve problems and improve quality and service and effectively implement change
- Contributes to cafe goals for increasing sales and improving profits
- Assists with new barista training by positively reinforcing successful performance and giving respectful and encouraging coaching
- Monitors and records temperatures of food items and equipment
- Reports food danger temperatures to manager
- Monitors cooked food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent bacteria contamination
- Prepares inventory, requisitions daily supplies and ensures proper labeling and storage
- Replenishes food service areas to include supply of food, cold beverages, dry supplies, paper supplies, etc.
- Follows established operational policies and procedures to ensure safe food handling techniques and prevent bacteria contamination
- Performs sanitation duties on a continual basis to ensure a safe work environment, including utensils, refrigerators, transportation carts and food service equipment
- Maintains proper production, safety and sanitation standards
- Corrects deficiencies as required, including interpretation, maintenance and implementation
- Complies with Hazard Analysis Critical Control Point standard
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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