Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $27.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Flexible spending account
Retirement Plan
educational assistance
Adoption assistance
Paid parental leave
Job Description
Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed through the combination of Advocate Aurora Health and Atrium Health. It encompasses multiple respected healthcare brands including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. This organization is nationally recognized for its leadership in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and is deeply involved in hundreds of clinical trials and research studies. Wake Forest University School of Medicine acts as... Show More
Job Requirements
- No formal education
- Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment
- Ability to contribute to a positive work environment
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication and customer service skills
Job Qualifications
- Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment
- Excellent customer service skills
- Ability to contribute to a positive work environment
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication skills to effectively interact with internal and external customers
- Attends barista training sessions to attain certification and recertification
- Thorough understanding of food preparation through on-the-job training or a food service course
Job Duties
- Greets all customers by providing quick, friendly and personal service
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Sells and serves baked goods and food items to customers
- Processes transactions through the POS and provides change to customers
- Follows cash handling procedures and cash register policies
- Maintains the highest level of standards for all product preparation including licensed Starbucks recipes and specialty drinks
- Maintains espresso equipment to manufacturer and sanitation standards
- Maintains a calm demeanor during periods of high volume or unusual events
- Communicates with staff and management to solve problems and improve quality and service
- Assists with new barista training by positively reinforcing successful performance and giving respectful and encouraging coaching
- Monitors and records temperatures of food items and equipment
- Reports food danger temperatures to manager
- Prepares inventory, requisitions daily supplies and ensures proper labeling and storage
- Replenishes food service areas including food, cold beverages, dry supplies, and paper supplies
- Follows operational policies and procedures to ensure safe food handling and sanitation
- Performs continual sanitation duties including utensils, refrigerators, transportation carts and service equipment
- Maintains proper production, safety, and sanitation standards
- Complies with Hazard Analysis Critical Control Point standards
- Corrects deficiencies as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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