Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $28.00
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Job Description
Advocate Health is a leading nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. As the third-largest health system nationally, Advocate Health delivers care under prominent names including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients annually and actively participates in hundreds of clinical trials and research studies. Their academic operations are anchored by Wake Forest University School of Medicine, fostering innovation and excellence in medical care.... Show More
Job Requirements
- Ability to contribute to a positive work environment
- Thorough understanding of food preparation through on-the-job training or a food service course
- Attends barista training sessions to attain certification and recertification
- Excellent customer service skills
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication and customer service skills to effectively interact with internal and external customers
Job Qualifications
- No formal education required
- Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment
- Ability to contribute to a positive work environment
- Thorough understanding of food preparation through on-the-job training or a food service course
- Attends barista training sessions to attain certification and recertification
- Excellent customer service skills
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication and customer service skills to effectively interact with internal and external customers
Job Duties
- Greets all customers by providing quick, friendly and personal service
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Sells and serves baked goods and food items to customers
- Processes transactions through the POS and provides change to customers
- Follows cash handling procedures and cash register policies
- Maintains the highest level of standards for all product preparation
- Adheres to all licensed Starbucks recipes, specialty drinks, measurements and food presentation standards
- Provides top quality espresso shots for hot and cold beverages
- Maintains espresso equipment to manufacturer and sanitation standards
- Maintains a calm demeanor during periods of high volume or unusual events
- Communicates with staff and management to solve problems and improve quality and service
- Contributes to cafe goals for increasing sales and improving profits
- Assists with new barista training by positively reinforcing successful performance and giving respectful and encouraging coaching
- Monitors and records temperatures of food items and equipment
- Reports food danger temperatures to manager
- Ensures safe food handling techniques and prevents bacteria contamination
- Prepares inventory, requisitions daily supplies and ensures proper labeling and storage
- Replenishes food service areas including food, cold beverages, dry supplies, paper supplies etc.
- Follows established operational policies and procedures to ensure food safety and sanitation
- Performs sanitation duties continuously to maintain a safe work environment
- Maintains proper production, safety and sanitation standards
- Corrects deficiencies as required and complies with Hazard Analysis Critical Control Point standard
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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