Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $28.00
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
flexible spending accounts
Adoption assistance
Paid parental leave
retirement plans with employer match
Educational Assistance Program
Job Description
Advocate Health is a leading nonprofit, integrated health system in the United States that results from the union of Advocate Aurora Health and Atrium Health. This vast healthcare network operates under various well-known names including Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients through a network encompassing 69 hospitals and over 1,000 care locations. It is nationally recognized for excellence in various medical specialties such as cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and musculoskeletal... Show More
Job Requirements
- Ability to contribute to a positive work environment
- Thorough understanding of food preparation through on-the-job training or a food service course
- Attend barista training sessions to attain certification and recertification
- Excellent customer service skills
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication and customer service skills to effectively interact with internal and external customers
- Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment
- No formal education required
- Operates food service equipment necessary to perform the job
- Stands for long periods of time
- Ability to handle multiple tasks simultaneously
- Able to handle food and hot beverages
- Frequently use hand and finger motions
- Must be able to lift up to 10 lbs frequently up to 20 lbs, occasionally up to 50 lbs at waist height
- Work environment involves exposure to fumes, odors, dust, dirt, mechanical, electrical, and chemical hazards
- Protective clothing must be worn as necessary
- Will be exposed to sharp kitchen utensils and heat from ovens
Job Qualifications
- No formal education required
- Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment
- Ability to contribute to a positive work environment
- Thorough understanding of food preparation through on-the-job training or food service course
- Completion of barista training sessions for certification and recertification
- Excellent customer service skills
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication skills for effective interaction with customers and staff
Job Duties
- Greet customers by providing quick, friendly and personal service
- Deliver legendary customer service by acting with a customer-first attitude and connecting with customers
- Sell and serve baked goods and food items to customers
- Process transactions through POS and provide change
- Follow cash handling procedures and register policies
- Maintain product preparation standards adhering to licensed recipes and specialty drink standards
- Provide quality espresso shots and maintain espresso equipment sanitation
- Maintain calm demeanor during busy periods to keep store operating smoothly
- Communicate with staff and management to solve problems and improve quality and service
- Assist with new barista training by providing coaching and reinforcement
- Monitor and record temperatures of food items and equipment
- Report food danger temperatures
- Prepare inventory, requisition daily supplies, and ensure proper labeling and storage
- Replenish food service areas
- Follow operational policies to ensure safe food handling and sanitation
- Maintain proper production, safety, and sanitation standards
- Comply with Hazard Analysis Critical Control Point standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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