Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $28.00
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
flexible spending accounts
Adoption assistance
Paid parental leave
Defined contribution retirement plan
educational assistance

Job Description

Advocate Health is recognized as the third-largest nonprofit, integrated health system in the United States. Formed through the strategic combination of Advocate Aurora Health and Atrium Health, this expansive network operates under multiple respected names: Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health is a national leader known for clinical innovation, superior health outcomes, and consumer-focused value-based care. The organization serves nearly 6 million patients and is actively engaged in hundreds of clinical trials and research projects. Wake Forest University School of... Show More

Job Requirements

  • No formal education
  • Minimum 1 year experience in hospital or hotel/restaurant food service environment
  • Ability to contribute to a positive work environment
  • Thorough understanding of food preparation through on-the-job training or a food service course
  • Attend barista training sessions to attain certification and recertification
  • Excellent customer service skills
  • Ability to maintain patient confidentiality
  • Ability to perform responsibilities independently
  • Ability to read and understand written and oral communications
  • Excellent communication skills

Job Qualifications

  • No formal education required
  • Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment
  • Excellent customer service skills
  • Ability to maintain patient confidentiality
  • Ability to perform responsibilities in a self-directed environment
  • Ability to read and understand written and oral communications
  • Excellent communication and customer service skills to effectively interact with internal and external customers

Job Duties

  • Greets all customers by providing quick, friendly and personal service
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • Sells and serves baked goods and food items to customers
  • Processes transactions through the POS and provides change to customers
  • Follows cash handling procedures and cash register policies
  • Maintains the highest level of standards for all product preparation
  • Adheres to all licensed Starbucks recipes, specialty drinks, measurements and food presentation standards
  • Provides top quality espresso shots for hot and cold beverages
  • Maintains espresso equipment to manufacturer and sanitation standards
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
  • Communicates with staff and management to solve problems and improve quality and service and effectively implement change
  • Contributes to cafe goals for increasing sales and improving profits
  • Assists with new barista training by positively reinforcing successful performance and giving respectful and encouraging coaching
  • Monitors and records temperatures of food items and equipment
  • Reports food danger temperatures to manager
  • Monitors cooked food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent bacteria contamination
  • Prepares inventory, requisitions daily supplies and ensures proper labeling and storage
  • Replenishes food service areas to include supply of food, cold beverages, dry supplies, paper supplies, etc.
  • Follows established operational policies and procedures to ensure safe food handling techniques and prevent bacteria contamination
  • Performs sanitation duties on a continual basic to ensure a safe work environment, including utensils, refrigerators and transportation carts and food service equipment
  • Maintains proper production, safety and sanitation standards
  • Corrects deficiencies as required, including interpretation, maintenance and implementation
  • Complies with Hazard Analysis Critical Control Point standard

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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