Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.82
Work Schedule
Flexible
Benefits
Access to daily pay
medical insurance coverage
Paid Time Off
401k plan
discounted hotel stays
Job Description
Hilton Cleveland Downtown is a premier full-service hotel located in the vibrant heart of Cleveland, Ohio. Towering 32 stories high with spectacular views of Lake Erie, this iconic hotel features 600 modern guest rooms and an array of upscale amenities, including an indoor pool and a rooftop bar. Strategically connected to the Cleveland Convention Center and situated just steps from the city's bustling nightlife and entertainment district, Hilton Cleveland Downtown offers an unmatched blend of convenience, luxury, and dynamic urban energy. As part of the Hilton brand, the hotel benefits from a global reputation for excellence in hospitality, commitment to... Show More
Job Requirements
- High school diploma or equivalent
- Ability to operate coffee making equipment
- Ability to stand for extended periods
- Ability to work flexible hours including weekends and holidays
- Strong communication skills
- Ability to multitask in a busy environment
- Dependability and punctuality
Job Qualifications
- Previous hospitality or barista experience preferred
- Exceptional customer service skills
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Passion for quality beverage preparation
- Positive attitude and team player mindset
- Familiarity with point-of-sale systems is a plus
Job Duties
- Greet, prepare, service, and take guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction
- Prepare and serve coffee, espresso drinks, teas, and other beverages to guests
- Operate and maintain coffee equipment and ensure cleanliness of the café area
- Upsell additional items to enhance profitability
- Assist with light food preparation and presentation
- Enter orders into a computerized system and settle check(s) upon completion of order
- Perform general cleaning tasks to adhere to health and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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