Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible schedule
Job Description
The Phoenician a Luxury Collection Resort Scottsdale is a premier luxury resort located in Scottsdale, Arizona. Part of The Luxury Collection Hotels & Resorts, which boasts more than 120 properties in over 35 countries, The Phoenician offers authentic experiences that create lasting and cherished memories for its guests. With a history spanning over 100 years that began under the iconic Italian brand CIGA, The Luxury Collection continues to evolve and exceed the expectations of luxury travelers worldwide. The resort is known for its blend of legendary palaces, remote retreats, and timeless modern classics, each uniquely expressing the charm and cultural... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible shifts
- Previous experience preferred
- Good communication skills in Spanish and English
- Ability to stand, sit, or walk for extended periods
- Ability to lift or move objects weighing up to 10 pounds
- Ability to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent GED
- Previous experience preferred but not required
- Strong communication skills in Spanish and English
- Ability to provide personalized guest service
- Ability to handle multiple tasks in a fast-paced environment
- Good interpersonal and teamwork skills
- Basic knowledge of safety procedures
Job Duties
- Attend to guest special requests such as transportation, reservations, and laundry services
- Provide information about the hotel and local amenities including events and activities
- Handle, record, and process all guest calls, messages, requests, questions, and concerns
- Contact appropriate departments to resolve guest calls, requests, or issues
- Monitor seat availability, service, safety, and guest well-being in the club lounge
- Report accidents, injuries, and unsafe work conditions
- Maintain confidentiality of company information and protect company assets
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: