Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
The Phoenician, a Luxury Collection Resort in Scottsdale, Arizona, is a distinguished hospitality establishment known for its exceptional service, sophisticated ambiance, and stunning desert location. Nestled on 6000 E Camelback Rd, this resort provides an upscale experience that caters to discerning guests seeking luxury accommodations and memorable experiences. The resort is part of The Luxury Collection, a prestigious group of properties under Marriott International, renowned for authentic and culturally rich guest experiences across more than 120 properties worldwide. This affiliation ensures that The Phoenician operates with the highest standards of quality and guest satisfaction, making it a premier destination for... Show More
Job Requirements
- high school diploma or g e d equivalent
- no related work experience required
- no supervisory experience required
- ability to stand sit or walk for extended periods
- able to move lift carry push pull and place objects weighing up to 10 pounds without assistance
- flexible shift availability
- professional appearance and demeanor
- ability to maintain confidentiality of proprietary information
- strong communication skills
Job Qualifications
- high school diploma or g e d equivalent
- no related work experience required
- no supervisory experience required
- ability to speak with others using clear professional language
- strong telephone etiquette skills
- ability to prepare and review written documents accurately
- capability to develop and maintain positive working relationships
- commitment to quality assurance expectations and standards
Job Duties
- respond to guest requests for special arrangements or services such as transportation reservations dry cleaning by making arrangements or identifying appropriate providers
- respond to special requests from guests with unique needs and follow up to ensure satisfaction
- gather summarize and provide information to guests about the property and surrounding area amenities including special events and activities
- answer record and process all guest calls messages requests questions or concerns
- contact appropriate individual or department such as bellperson housekeeping as necessary to resolve guest call request or problem
- review shift logs daily memo books and document pertinent information in logbooks
- monitor club lounge for seating availability service safety and well-being of guests
Job Qualifications
Experience
No experience required
Job Location
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