Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Industry-leading compensation package
Competitive medical benefits
Dental Insurance
vision benefits
Retirement savings plan with company match
Paid parental leave
Generous Paid Time Off
On-campus fitness programs
Meal delivery services
Comprehensive health benefits
wellbeing benefits
financial wellness benefits
Childcare benefits
Opportunities for growth and advancement
Employee assistance program
Employee discount marketplace
Gym membership reimbursement
Job Description
Erie Home is a prominent leader in the home improvement industry with a clear mission to simplify homeownership for its customers. Recognized as a certified Great Place to Work and a multi-year recipient of Top Workplaces awards, Erie Home takes pride in cultivating a workplace that is welcoming, inclusive, and highly supportive of employee growth and satisfaction. The company operates with a strong people-focused culture, backed by enterprise-level resources and committed to fostering an environment where employees and customers alike can thrive. As a recognized top workplace in Ohio and across the U.S., and with multiple national accolades, Erie Home... Show More
Job Requirements
- Bachelor's degree preferred or an equivalent combination of education, training, and experience
- Ten plus years of progressive leadership experience in construction, home services, waterproofing, or basement solutions
- Additional three plus years of relevant experience may substitute for formal education
- Ability to travel domestically ten to twenty five percent of the time
- Must be legally authorized to work in the country of employment without sponsorship
- Ability to work additional or non-standard hours as required
- Ability to work in a normal office environment
- Ability to perform sedentary work involving sitting most of the time and exerting up to ten pounds of force occasionally
Job Qualifications
- Bachelor's degree preferred, or an equivalent combination of education, training, and experience
- Proven success leading multi-functional teams and exceeding revenue and profitability targets
- Strong financial, operational, and analytical acumen, including direct p and l ownership
- Excellent leadership, communication, customer service, and organizational skills
- Ability to travel within the assigned territory as required
- Proficiency with Microsoft Office Suite including outlook, word, excel, powerpoint, project, and or access
- Must be legally authorized to work in the country of employment without sponsorship
- Experience in basement waterproofing, foundation repair, or related home improvement services preferred
- Prior business unit or general management experience with p and l responsibility preferred
- Familiarity with crm platforms and field operations or scheduling software preferred
- Demonstrated commitment to safety, quality, and customer satisfaction preferred
Job Duties
- Own full p and l responsibility for the basement waterproofing business, including revenue growth, margin performance, and cost control
- Lead, develop, and align sales, operations, installation, and service teams to drive accountability and performance
- Execute and optimize sales strategy, including lead conversion, pricing discipline, forecasting, and sales coaching to consistently exceed targets
- Oversee field operations and installation quality to ensure projects are completed safely, on schedule, and in compliance with warranty, regulatory, and industry standards
- Champion an exceptional end-to-end customer experience, from initial consultation through project completion and post-install service
- Implement scalable operational processes for scheduling, capacity planning, inventory management, and labor efficiency
- Analyze market trends, financial results, performance metrics, and customer feedback to identify growth opportunities and operational improvements
- Ensure strict adherence to safety, regulatory, and compliance requirements across all waterproofing operations
- Partner cross-functionally with marketing, finance, hr, and executive leadership to support strategic initiatives and geographic expansion
- Build and sustain a performance-driven culture focused on quality, accountability, safety, and continuous improvement
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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