Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The Venetian Resort is a premier luxury hotel and casino located in Las Vegas, Nevada. Renowned for its exquisite architecture inspired by Venice, Italy, and its world-class amenities, The Venetian Resort offers guests an unparalleled experience that combines elegance, comfort, and exceptional service. The resort features spacious suites, fine dining restaurants, high-end retail shops, and entertainment options, making it one of the most sought-after destinations on the Las Vegas Strip. Committed to providing guests with top-tier hospitality, The Venetian Resort continually maintains rigorous standards of quality, professionalism, and safety to ensure an extraordinary stay for all visitors.
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Job Requirements
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- High school diploma or equivalent
- Must be able to obtain and maintain a valid Nevada Driver's License, Alcohol Awareness Card, Health Card, Non-Gaming Card and any other required certifications
- 5+ years of experience in a first-class hotel, casino, restaurant or related hospitality industry
- Advanced knowledge of food and beverage service skills
- Experience with point of sale equipment and/or computers
- Strong interpersonal skills
- Excellent professional presentation and grooming
- Ability to work in a high stress environment making clear, concise business decisions
- Maintain confidentiality of guest information
- Speak one additional language to English, Mandarin or Chinese highly desirable
- Ability to work varied shifts including nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- 5+ years of experience in a first-class hotel, casino, restaurant or related hospitality industry
- Advanced understanding of food and beverage service including in-suite dining and wine and spirits knowledge
- Experience with point of sale equipment and/or computers
- Excellent professional presentation and grooming
- Strong interpersonal skills with focused attention on guest needs
- Ability to maintain confidentiality of guest information
- Proficiency in English and one additional language, preferably Mandarin or Chinese
- Ability to work varied shifts including nights, weekends and holidays
Job Duties
- Attend to service in the suites, Baccarat Salon, VIP Lounge and Paiza Club including food and beverage service, restocking product, equipment and supplies
- Work in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods
- Respond to guest requests and answer questions about The Venetian Resort and Las Vegas, research answers when necessary
- Ensure compliance with Clark County Health Codes in assigned areas
- Practice all aspects of unmatched service standards
- Escort guests from the hotel entrance to suites and assist with hotel and suite tours, luggage unpacking and packing
- Perform all duties and tasks as defined in SOPs
- Record all pertinent data into guest profiles
- Attend to laundry, dry cleaning, ironing, mending, and shoe polishing
- Record closed checks according to SOPs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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