Job Overview
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
The Venetian Resort is a luxury hotel and casino located in the vibrant city of Las Vegas, Nevada. Known for its opulent design inspired by Venice, Italy, The Venetian Resort offers world-class accommodations, exceptional dining, and a variety of entertainment options. As a premier destination for travelers seeking an upscale experience, The Venetian Resort is committed to delivering impeccable customer service and unmatched hospitality. The resort features spacious suites, exclusive lounges, fine dining restaurants, and a variety of leisure amenities, making it a leading choice for both leisure and business travelers. With a strong emphasis on guest satisfaction and a... Show More
Job Requirements
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- High school diploma or equivalent
- Must be able to obtain and maintain valid Nevada Driver's License, Alcohol Awareness Card, Health Card, Non-Gaming Card, and other certifications or licenses as required
- 5+ years of experience in first-class hotel, casino, restaurant or related hospitality industry
- Advanced understanding of food and beverage service skills including in-suite dining and wine and spirits knowledge
- Experience with point of sale equipment and/or computers
- Interpersonal skills with focused attention on guest's needs
- Excellent professional presentation and grooming
- Ability to work in a high stress area making clear, concise decisions
- Ability to maintain confidentiality of guest information and hotel data
- Speak one additional language to English, Mandarin or Chinese highly desirable
- Strong communication skills with guests and team members
- Ability to work varied shifts including nights, weekends and holidays
Job Qualifications
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- High school diploma or equivalent
- Must be able to obtain and maintain valid Nevada Driver's License, Alcohol Awareness Card, Health Card, Non-Gaming Card, and other certifications or licenses as required
- 5+ years of experience in first-class hotel, casino, restaurant or related hospitality industry
- Advanced understanding of food and beverage service skills including in-suite dining and wine and spirits knowledge
- Experience with point of sale equipment and/or computers
- Interpersonal skills with focused attention on guest's needs
- Excellent professional presentation and grooming
- Ability to work in a high stress area making clear, concise decisions
- Ability to maintain confidentiality of guest information and hotel data
- Speak one additional language to English, Mandarin or Chinese highly desirable
- Strong communication skills with guests and team members
- Ability to work varied shifts including nights, weekends and holidays
Job Duties
- Attend to service in the suites, Baccarat Salon, VIP Lounge and Paiza Club including food and beverage service, restocking product, equipment and supplies
- Work in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods
- Respond to guest requests and answer questions about The Venetian Resort and Las Vegas, researching answers when necessary
- Ensure assigned areas comply with Clark County Health Codes
- Practice all aspects of unmatched service standards
- Escort guest from the front of the hotel to the suites and serve guests as needed including hotel and suite tours, and unpacking and packing luggage
- Perform all services, duties and tasks as defined in SOPs
- Record all pertinent data into guest profile
- Attend to laundry, dry cleaning, ironing, mending, and shoe polishing as needed
- Record closed checks to SOPs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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