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MGM Resorts

Butler - Mandalay Bay

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.37
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Work Schedule

Standard Hours
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Benefits

wellness incentive programs
Discounts on hotel services
Employee dining room meals
Free parking
health benefits
Income protection benefits
Professional and personal development opportunities

Job Description

MGM Resorts International is a globally renowned leader in the hospitality and entertainment industry, headquartered in Las Vegas, Nevada. Known for its iconic properties, world-class entertainment, dining, and hospitality services, MGM Resorts embodies luxury, excitement, and innovation. The company creates unforgettable guest experiences through its diverse portfolio of resorts, casinos, and entertainment venues. With a commitment to excellence and a dynamic work environment, MGM Resorts offers a vibrant culture where inclusivity, creativity, and guest satisfaction are paramount.

At MGM Resorts, the role of a Butler is a vital part of the guest experience, providing personalized and attentive servic... Show More

Job Requirements

  • High school diploma, GED or equivalent
  • Must be 21 years of age or older
  • 2+ years of experience in hospitality is preferred
  • Food and beverage experience in a fine-dining setting is preferred

Job Qualifications

  • 2+ years of experience in hospitality is preferred
  • Food and beverage experience in a fine-dining setting is preferred
  • High school diploma, GED or equivalent
  • Must be 21 years of age or older

Job Duties

  • Prepare suite prior to guest arrival and coordinate room service set-up with special requirements as requested by guests
  • Coordinate with Housekeeping to ensure proper room presentation and cleanliness standards are upheld
  • Respond promptly to guest requests and communicate effectively with necessary departments to ensure guest satisfaction
  • Provide food and beverage service to designated suites, collaborating with Room Service Manager on duty to ensure accurate order details are communicated and obtained
  • Ensure butler pantry is replenished and equipment is in alignment with company standards
  • Maintain accurate property information through daily use of talent portal, email and other forms of communication
  • Answer guest inquiries about hotel services, features, and local attractions and activities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.