Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee wellness programs
Job Description
Durango is a vibrant hospitality establishment under the distinguished umbrella of Station Casinos, a brand known for its inclusive spirit, innovative approach, and commitment to excellence rooted in the legacy of Frank Fertitta, Jr. This establishment focuses on delivering exceptional experiences tailored to locals, positioning itself as a welcoming destination where guests can feel at home. The brand prides itself on creating a unique atmosphere that fosters warmth and familiarity, intertwined with luxury and high-class amenities. Durango's vision revolves around offering best-in-class hospitality and state-of-the-art facilities that cater to the diverse needs and desires of its guests, making every visit... Show More
Job Requirements
- Ability to obtain all necessary work cards
- High school diploma or equivalent
- Previous experience in luxury hospitality or related field
- Excellent customer service skills
- Ability to work a flexible schedule including weekends and holidays
- Professional appearance and demeanor
- Ability to maintain confidentiality
Job Qualifications
- Experience in a four or five diamond or luxury resort as a Butler, Personal Valet or Personal Coordinator
- Strong communication and interpersonal skills
- Ability to maintain confidentiality of all guest information and activities
- Attention to detail and ability to anticipate guest needs
- Ability to collaborate effectively with various hotel departments
- Strong organizational and time management skills
- Flexibility and adaptability in a fast-paced environment
Job Duties
- Greeting all guests upon arrival and escorting them to their suite
- Explaining facilities, services and attractions available for guests' comfort and pleasure
- Coordinating VIP arrivals and inspecting suites daily with housekeeping management
- Working closely with in-room dining team to prepare and execute VIP amenities
- Assisting guests in unpacking, packing and caring for their wardrobe, including polishing shoes, removing spots, brushing, pressing, minor repairs, and arranging laundry and dry cleaning
- Providing daily documentation to the Executive Housekeeper on special requests, likes and dislikes of each guest and updating guest profiles
- Coordinating special guest requests with Sales, Catering Managers, Casino Host, Player Development staff, Concierge, or other team members and management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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