Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k)
Employer Contribution to 401(k)
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Paid holidays
Job Description
The Condado Collection is a renowned group of hospitality properties located in Puerto Rico, offering a diverse portfolio that includes classic and modern luxury full-service hotels, fine dining establishments, and vibrant entertainment venues. As a prominent player in the hospitality industry of Puerto Rico, the Condado Collection is dedicated to providing guests with an unparalleled experience that blends elegance, comfort, and cultural richness. Their commitment to excellence is evident across all properties, from exquisitely furnished accommodations to exceptional culinary offerings and outstanding guest services. With a passion for creating memorable experiences, the company emphasizes both guest satisfaction and employee well-being,... Show More
Job Requirements
- Hospitality oriented
- Able to lift heavy objects (50 pounds)
- Able to handle difficult situations effectively
- Able to work quickly and efficiently, especially under pressure
- Ability to work varied shifts, including evenings, holidays and weekends
- Bilingual (Spanish and English)
Job Qualifications
- Hospitality oriented
- Able to lift heavy objects (50 pounds)
- Able to handle difficult situations effectively
- Able to work quickly and efficiently, especially under pressure
- Ability to work varied shifts, including evenings, holidays and weekends
- Bilingual (Spanish and English)
Job Duties
- Greet and acknowledge all guests according to company standards, anticipate and address guests’ service needs upon guest arrival
- Provide dedicated, personalized service to all suites and designated guest rooms along with signature premium services
- Manage guest requests, assist with logistics, and enhance the overall guest experience
- Assist with reservations, transportation, and local recommendations to enhance guests’ experiences
- Deliver amenities, food, and beverages to guest rooms, ensuring service meets high standards
- Communicate guest preferences to housekeeping to ensure rooms are prepared to their liking
- Handle all duties according to hotel policies, procedures, internal rules, and standards
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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