Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.04
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Fontainebleau Las Vegas is a prestigious luxury resort and casino known for its exceptional hospitality and dedication to providing an unparalleled guest experience. Situated in the vibrant city of Las Vegas, the property combines elegant design with world-class amenities, catering to discerning guests from all around the globe. This iconic establishment is distinguished by its commitment to excellence in service, luxury accommodations, and high-end dining and entertainment options, making it a prime destination for travelers seeking a refined and memorable stay.
The Butler role at Fontainebleau Las Vegas is a critical position responsible for delivering personalized, anticipatory service... Show More
The Butler role at Fontainebleau Las Vegas is a critical position responsible for delivering personalized, anticipatory service... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or equivalent
- previous experience in a luxury hospitality setting
- demonstrated experience in delivering personalized service
- proficiency in multiple languages a plus
- proficiency in Mandarin a plus
- ability to maintain a valid drivers’ license and clean driving record
- strong understanding of personalized service and etiquette
- impeccable grooming and professionalism
- deep passion for guest satisfaction
- excellent communication skills
- meticulous attention to detail
- ability to respect diverse customs and preferences
- efficient time management
- discretion and professionalism
- knowledge of fine dining and beverage protocols
- collaborative team player
- flexible availability including nights, holidays, and weekends
- ability to work in fast-paced environment
- possession of a valid driver's license
- valid driver's license
- ability to operate a motor vehicle
Job Qualifications
- High school diploma or equivalent required
- previous experience in a luxury hospitality setting, preferably in a similar butler or guest services role, is highly desirable
- demonstrated experience in delivering personalized service and exceeding guest expectations is a significant asset
- proficiency in multiple languages is a plus
- proficiency in Mandarin is a plus
- ability to maintain a valid drivers’ license and clean driving record
- strong understanding of personalized service and etiquette
- maintain a high level of professionalism, be impeccably groomed, poised, and polished, and adhere to the highest standards of etiquette
- deep passion for serving others and an unwavering commitment to guest satisfaction
- ability to anticipate guests' preferences and provide anticipatory service
- excellent communication and interpersonal skills, with a polished and gracious demeanor
- meticulous attention to detail
- ability to understand and respect the customs and preferences of guests from various backgrounds
- efficient time management and the ability to prioritize effectively
- discretion and professionalism in handling confidential information and guest interactions
- exceptional attention to detail to anticipate and fulfill guest needs and preferences
- knowledge of fine dining, wines, and beverage service protocols
- ability to collaborate with other resort departments, such as housekeeping, culinary, and front desk, is vital for seamless guest experiences
- must be willing and able to work a flexible schedule to include nights, holidays, and weekends
- work in a fast-paced, busy, and somewhat stressful environment
- possession of a valid driver's license
Job Duties
- Greet guests warmly and professionally, creating a welcoming and courteous atmosphere upon their arrival
- provide personalized and anticipatory service, attending to guests' needs and preferences with attention to detail
- ensure guest rooms and suites are meticulously prepared and maintained, including arranging amenities, preparing personalized welcome notes, and managing turndown service
- assist with dining arrangements, serving meals, and offering personalized dining suggestions to guests
- prepare and serve beverages, including cocktails, wines, and other refreshments, according to guests' preferences
- offer concierge services, including organizing excursions, transportation, spa appointments, and other personalized requests
- assist with clothing and wardrobe management, including packing and unpacking, laundry, and pressing services
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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