Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $52.00
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Benefits

competitive salary
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

The Moore is a landmark destination located in the Miami Design District, offering a unique blend of luxury and creativity through its private members club, hotel, and a diverse collection of restaurants, retail outlets, exhibition spaces, event venues, and office facilities. Housed within the historic circa-1922 Moore building, the 90,000-square-foot space seamlessly integrates two four-story structures situated at the intersection of NE 40th Street and NE 2nd Avenue. It features Elastika, a site-specific installation crafted by the late renowned artist and architect Zaha Hadid for the inaugural 2005 Design Miami/exhibition, reflecting the venue's commitment to innovation and artistic excellence. The... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a similar role within the hospitality industry preferred
  • Exceptional interpersonal and communication skills
  • Strong organizational abilities with attention to detail
  • Ability to work independently and collaboratively in a fast-paced environment
  • Knowledge of local attractions and services is an advantage
  • Capability to work on your feet for at least 8 hours
  • Capacity to lift, carry, or move objects weighing up to 40 pounds
  • Occasional kneeling, bending, crouching, and climbing as needed

Job Qualifications

  • Previous experience in a similar role within the hospitality industry preferred
  • Exceptional interpersonal and communication skills
  • Strong organizational abilities with attention to detail
  • Ability to work independently and collaboratively in a fast-paced environment
  • Knowledge of local attractions and services is an advantage
  • High school diploma or equivalent
  • Additional certifications in hospitality are a plus

Job Duties

  • Be a key member of the guest experience from the moment they walk into The Moore till the moment they complete their stay
  • Collaborate with the front desk team to maintain accurate guest records and preferences
  • Escort guests to their rooms and provide an orientation of hotel facilities
  • Coordinate and execute personalized services requested by guests
  • Take on the role of a room inspector to ensure rooms are prepared according to guest preferences and The Moore standards
  • Anticipate guests needs as well as potential issues by taking a proactive approach in resolving the problem
  • Ensure complete guest satisfaction with all requests and guest experience
  • Collaborate and coordinate with housekeeping, room service, and other hotel departments to fulfill guest requests
  • Handle guest complaints and concerns effectively, escalating issues as necessary
  • Have an impeccable eye for detail to ensure accuracy and efficiency
  • Other responsibilities as assigned

Job Location

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