Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
diversity and inclusion programs

Job Description

The St. Regis Bal Harbour Resort, located at 9703 Collins Avenue in Bal Harbour, Florida, is a distinguished luxury hotel known for its impeccable service and refined atmosphere. As part of the larger St. Regis Hotels & Resorts collection, this property upholds over a century of heritage, blending timeless glamour with contemporary sophistication. The resort offers guests unparalleled experiences in an elegant setting, supported by a team of dedicated professionals committed to exceeding expectations. The St. Regis brand is celebrated worldwide for its exclusive butler service, attention to detail, and personalized guest experiences, making it a leading name in luxury... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum six months of related work experience
  • Ability to stand, walk, and move objects up to 50 pounds without assistance
  • Must comply with company policies and maintain professional appearance
  • Must be able to create a safe work environment
  • Ability to work collaboratively with other departments
  • Fluent in Spanish or English

Job Qualifications

  • High school diploma or equivalent General Educational Development (GED)
  • At least six months of related work experience
  • No supervisory experience required
  • No licensing or certification required
  • Strong interpersonal and communication skills
  • Ability to anticipate and fulfill guest needs

Job Duties

  • Provide personalized and creative service experiences to guests
  • Assist guests from pre-arrival through check-in, during their stay, and at checkout
  • Coordinate activities of assistant waiters
  • Ensure supporting departments are equipped to meet guest needs
  • Build strong relationships with guests by anticipating their needs
  • Maintain professional appearance, uniform, and communication
  • Create a safe workplace by complying with company policies and maintaining quality standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location