Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
HSA
FSA
Dental
vision coverage
Life insurance
Disability Coverage
Supplemental benefits
401(k) plan with company matching
Paid Time Off
Free shuttle service
Complimentary local gym membership
Tuition Reimbursement
Career development opportunities
Employee discounts on hotel and casino services
Job Description
Full House Resorts is a well-established company within the hospitality and gaming industry known for delivering exceptional guest experiences through its commitment to quality service and vibrant entertainment offerings. The company operates a diverse portfolio of properties, including hotels, casinos, and restaurants, providing guests with first-class amenities and engaging leisure activities. Full House Resorts values a dynamic and customer-centric approach, aiming to create welcoming environments where guests feel valued and employees thrive in supportive, collaborative settings. With a focus on operational excellence, the company continuously seeks team members who can contribute to the high standards of service and create memorable... Show More
Job Requirements
- Graduation from high school or equivalent is preferred
- One or more years of recent and related hospitality or restaurant experience is preferred
- Successful completion of Bloodborne Pathogens and hazardous material training is preferred
- Flexibility to work varying shifts, including evenings, weekends, and holidays
- Demonstrated experience performing within specific deadlines or under pressure
- Demonstrated excellent customer service
- Strong attention to detail and the ability to work efficiently in a fast-paced environment
- Proficiency in organization and effective task prioritization
Job Qualifications
- Demonstrated experience performing within specific deadlines or under pressure
- Demonstrated excellent customer service
- Previous experience in a similar role within the hospitality industry is preferred
- Strong attention to detail and the ability to work efficiently in a fast-paced environment
- Proficiency in organization and effective task prioritization
- Effective communication and interpersonal skills
- Knowledge of safety and sanitation practices in a restaurant setting
- Capability to work collaboratively as part of a team
- Exceptional customer service skills with a friendly and approachable demeanor
Job Duties
- Regular and reliable attendance is a fundamental requirement of this position
- Receive and assess food orders from servers and kitchen staff
- Relay any modifications or special instructions to the kitchen staff
- Verify the correctness and completeness of orders, making certain that special requests and dietary restrictions are duly noted
- Oversee the plating and presentation of dishes, ensuring they align with established quality and presentation standards
- Monitor the readiness of entire orders for parties and coordinate with servers to ensure prompt delivery to customers
- Conduct regular quality checks on food items to ensure they meet the restaurant's standards and specifications
- Acts as liaison between the front of house and back of house
- Maintain continuous communication with the kitchen team to monitor the progress of food preparation
- Promote effective communication and collaboration among kitchen staff, servers, and management, promptly communicating delays, changes, or challenges to all relevant parties
- Transmit customer feedback, concerns, or special requests to the appropriate personnel
- Maintains a calm demeanor during periods of high volume
- Maintain a well-organized and clean expediting station, ensuring it is stocked with necessary supplies
- Uphold food safety and sanitation standards
- Clear tables of used dishes, utensils, and trash
- Efficiently and promptly reset tables by wiping them down and arranging seating
- Collaborate with the waitstaff to promptly refill water glasses, replace used utensils, clearing plates between courses, providing condiments, and any additional assistance as required
- Responsively and courteously attend to guest requests to ensure their needs are met to enhance their overall dining experience
- Maintain a well-stocked supply of utensils, napkins, condiments, and other essential items
- Monitor and upkeep the cleanliness of restrooms, conducting regular checks, cleaning as necessary, and consistently restocking supplies
- Assist with general cleaning tasks, such as sweeping, mopping, vacuuming, and dusting
- Adhere to all safety and sanitation regulations to maintain a secure working environment for both staff and guests
- Performs other duties, including special projects, as needed or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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