Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional Development
Job Description
Santa Ana Star Casino (SASCH) is a prominent entertainment and hospitality establishment located in Santa Ana Pueblo, New Mexico. Known for its vibrant gaming environment and fine dining experiences, the casino strives to provide guests with exceptional service and an engaging atmosphere. SASCH is recognized for its commitment to quality and integrity, continuing to enhance guest satisfaction through its dedicated team members and community values. As a respected name in the hospitality and entertainment industry, Santa Ana Star Casino offers a wide array of facilities including a gaming floor, restaurants, and event spaces that attract visitors from both local and... Show More
Job Requirements
- Preference is given to qualified Santa Ana Tribal members
- must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license
- must be able to stand for long periods, walk, turn, bend, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk, and hear
- must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds
- must be able to work well in fast paced, customer-oriented environment
- must adhere to honesty by admitting mistakes and learning from them
- must demonstrate dependability by calling in only when necessary and showing up on time
- must seek answers from supervisors when unclear about policies or procedures
- must maintain a clean, sanitary, and organized workspace throughout each shift
Job Qualifications
- Obtain a New Mexico Alcohol Servers license and Food handlers Cards within 90 days of hire
- excellent guest service skills
- good interpersonal, verbal, and communication skills
- professional appearance suitable for a fine dining atmosphere
- adherence to strict dress code and personal grooming
- available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
- bi-lingual and multi-cultural experience preferred
- proficient use of smartphone for company applications, email, and text
- must be a team player
- must exercise tact, diplomacy, and care in sensitive or critical situations
Job Duties
- Exemplifies passionate and exceptional guest service
- anticipates guest needs to offer exceptional service standards
- clean and set the dining room tables as necessary
- provides the stocking needed for the servers to be efficient throughout their shifts
- assist the guest with a positive and professional attitude as needed
- inform the manager of any unique situation involving guests
- promotes the culture and values of Santa Ana Star Casino while acting with integrity and honesty
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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