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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.75 - $18.50
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
Sheraton Palo Alto is a renowned hotel operated by Pacific Hotel Management, offering exceptional hospitality services in the heart of Palo Alto. Known for its commitment to guest satisfaction and high standards of service, the Sheraton provides a welcoming and professional environment for both guests and employees. The hotel operates 24 hours a day, 7 days a week, ensuring continuous service and the opportunity for associates to grow in a dynamic work setting. The Sheraton Palo Alto prides itself on fostering a positive work culture where teamwork, professionalism, and dedication are highly valued.
The Busser/Food Runner position at Shera... Show More
The Busser/Food Runner position at Shera... Show More
Job Requirements
- Meet state minimum age to serve alcohol
- Ability to stand, walk, bend, stoop, kneel, and lift for extended periods
- Physical ability to handle, carry, or lift items weighing a minimum of 50 pounds
- Ability to work under sun and heat
- Flexibility to work various shifts including weekends and holidays
- Ability to work under pressure in a busy environment
- Strong communication and cooperation skills
- Willingness to fill in for other staff as needed
Job Qualifications
- No formal education required
- Entry level work experience
- Positive engaging personality
- Professional appearance
- Strong attention to detail
- Ability to multi-task in fast paced environment
- Understand Sheraton brand standards
- Ability to establish guest connections and promote customer loyalty
- Team player with friendly demeanor
- Basic knowledge of health and safety regulations
Job Duties
- Clean and/or wipe down tables, chairs, walls, windows, mirror and floors of restaurant
- Separate dirty china, glassware and silver and deliver to kitchen for cleaning
- Perform opening and closing side work/checklist assignments
- Stock service station/pantry with necessary items
- Transport linens to and from laundry
- Enhance organization reputation by accepting ownership for accomplishing new and different requests
- Setting up and replenishing the buffet during breakfast buffet hours
- Maintaining buffet clean and compliant with brand standards at all times
- Expediting food orders during lunch and dinner meal periods
- Cooperating and communicating with all serving and kitchen staff
- Adhering to all relevant health department rules, food safety and quality regulations
- Maintaining a clean work area by removing trash, cleaning tables, and washing glasses, utensils, and equipment
- Must be able to work under pressure and handle large volume crowd (up to 60 guests or more)
- Fill in for absent staff as needed
- Report directly to the F&B supervisor/manager
- Perform other duties as assigned including but not limited to room service or baristas or servers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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