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Job Overview
Compensation
Hourly
Range $9.50 - $14.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Meal allowance
Retirement Plan
Training and Development
Uniform allowance
Job Description
Smithfield Station is a renowned restaurant dedicated to offering an exceptional dining and lodging experience to every guest. Known for its commitment to outstanding service, superb product quality, and a warm, inviting atmosphere, Smithfield Station upholds a unique mission to create memorable moments for patrons through great personalities and attentive hospitality. Located in a comfortable setting, this establishment is highly regarded for providing not only remarkable food and accommodations but also a welcoming environment where guests feel valued and cared for from the moment they arrive. Smithfield Station prides itself on maintaining high standards in every aspect of the guest... Show More
Job Requirements
- Promote, work, and act in a manner consistent with the mission of Smithfield Station
- Set tables with clean linens, condiments, or other supplies
- Clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths
- Promptly clean table tops, chairs, booths, and the floor under and around tables between guests
- Locate items requested by guests
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
- Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning
- Perform serving, cleaning, or stocking duties to facilitate customer service
- Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters
- Clean up spilled food or drink or broken dishes
- Serve food to guests when servers need assistance and asked by a manager
- Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests
- Thank guests as they leave
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
- Assist server and management when asked to clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors
- Fill beverage or ice dispensers when needed
- Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service
- Respond appropriately to guest requests, and communicate guest requests to server as needed
- Inspect assigned restroom and clean as needed
- Attend all scheduled employee meetings and offers suggestions for improvement
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
Job Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or hospitality environment preferred
- Ability to work efficiently in a fast-paced setting
- Strong communication and teamwork skills
- Basic knowledge of food safety and hygiene practices
- Customer-focused attitude with a friendly and professional demeanor
Job Duties
- Clear and reset tables after guests leave
- Provide refills to guests upon request
- Set tables with clean linens, condiments, or other supplies
- Wipe tables or seats with dampened cloths or replace dirty tablecloths
- Promptly clean table tops, chairs, booths, and the floor under and around tables between guests
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
- Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning
Job Qualifications
Experience
No experience required
Job Location
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