Job Overview

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Benefits

Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
supportive work environment

Job Description

Smithfield Station is a well-established restaurant known for its commitment to providing guests with an exceptional dining experience characterized by outstanding service, superb food quality, and a welcoming, comfortable atmosphere. The restaurant prides itself on upholding a mission to deliver the most enjoyable eating experience possible through the hard work and dedication of its associates, who embody great personalities and a customer-centric approach every single day. Known for its inviting ambiance and quality food offerings, Smithfield Station has become a preferred dining destination for both locals and visitors seeking a unique and delightful restaurant experience.

The role in ... Show More

Job Requirements

  • Promote, work, and act in a manner consistent with the mission of Smithfield Station
  • set tables with clean linens, condiments, or other supplies
  • clear tables after guests
  • wipe tables or seats with dampened cloths or replace dirty tablecloths
  • promptly clean table tops, chairs, booths, and floor under and around tables between guests
  • locate items requested by guests
  • scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
  • take soiled tableware to designated area and unload, sort and stack silverware, dishes, and glassware for cleaning
  • perform serving, cleaning, or stocking duties to facilitate customer service
  • carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters
  • clean up spilled food or drink or broken dishes
  • serve food to guests when servers need assistance and asked by a manager
  • promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter
  • thank guests as they leave
  • maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
  • assist server and management when asked to clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors
  • fill beverage or ice dispensers when needed
  • communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service
  • respond appropriately to guest requests and communicate guest requests to server as needed
  • inspect assigned restroom and clean as needed
  • attend all scheduled employee meetings and offer suggestions for improvement
  • coordinate with and assist fellow employees to meet guests' needs and support operation of the restaurant
  • fill-in for fellow employees when needed to ensure guest service standards and efficient operations

Job Qualifications

  • Good communication skills
  • ability to work in a fast-paced environment
  • teamwork and cooperation
  • attention to detail
  • customer service orientation
  • reliability and punctuality
  • ability to follow instructions
  • previous experience in a restaurant or food service environment preferred but not required

Job Duties

  • Clear and reset tables after guests leave
  • provide refills to guests upon request
  • set tables with clean linens, condiments, or other supplies
  • wipe tables or seats with dampened cloths or replace dirty tablecloths
  • clean table tops, chairs, booths, and the floor under and around tables between guests
  • locate items requested by guests
  • scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
  • take soiled tableware to designated area and unload, sort and stack silverware, dishes, and glassware for cleaning
  • perform serving, cleaning, or stocking duties to facilitate customer service
  • carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters
  • clean up spilled food or drink or broken dishes
  • serve food to guests when servers need assistance and asked by a manager
  • promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter
  • thank guests as they leave
  • maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
  • assist server and management when asked to clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors
  • fill beverage or ice dispensers when needed
  • communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service
  • respond appropriately to guest requests and communicate requests to server as needed
  • inspect assigned restroom and clean as needed
  • attend all scheduled employee meetings and offer suggestions for improvement
  • coordinate with and assist fellow employees to meet guests needs and support the operation of the restaurant
  • fill-in for fellow employees where needed to ensure guest service standards and efficient operations

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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