Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
50% dining privilege
fast-paced environment
Open-door communication
career advancement
health benefits
Job Description
Miller's Ale House is a popular casual dining restaurant known for its lively atmosphere, great food, and excellent customer service. This establishment prides itself on creating memorable experiences for every guest that walks through its doors. With a commitment to quality and hospitality, Miller's Ale House has built a reputation for being a fun and fast-paced environment where teamwork and dedication are highly valued. Employees at Miller's Ale House enjoy an open-door communication policy, career advancement opportunities, and a range of benefits including health coverage and dining privileges. The restaurant encourages its staff to bring their authentic selves to work,... Show More
Job Requirements
- Minimum age of 18 years unless otherwise dictated by state law
- ability to remain standing for extended periods
- ability to bend, squat and lift up to 30 lbs for short distances
- ability to work with varying noise levels
- ability to remain balanced while carrying heavy loads
- ability to frequently communicate and exchange accurate information in a fast-paced, high-stress environment
- commitment to punctuality and readiness to work
- adherence to Miller's Ale House policies including time recording requirements
Job Qualifications
- Minimum age of 18 years unless otherwise dictated by state law
- ability to multitask and work in a fast-paced environment
- communication skills to work independently and as part of a team
- ability to provide exceptional service throughout the shift
- willingness to support front-of-house functions as needed
- positive communication with team members and management
Job Duties
- Arrives to work on time as scheduled and ready to work
- follows Miller's Ale House policies including time recording requirements such as clocking in and out and responding to end-of-shift prompts
- interacts with guests to provide high-level customer service and create exceptional guest experiences by adhering to all service standards
- works directly with other team members to ensure all guest needs and requests are fulfilled satisfactorily and promptly
- assists host/hostess with greeting and seating guests
- assists servers with making and delivering non-alcoholic beverages
- assists with providing guests with non-alcoholic drink refills
- assists servers in running food to and from guests while ensuring proper food handling guidelines
- acknowledges all guests within five feet in a friendly manner
- provides immediate responses to guest requests and inquiries
- assists servers with table quality check back to ensure guest satisfaction
- cleans tables and spills during guests' visits
- assists servers in pre-bussing dishware
- clears plates and glassware after guest departure
- resets tables including silverware setup and cleanliness
- collects bus tubs at quality assurance and server stations
- empties trash cans
- ensures proper food handling and sanitation of work areas
- accomplishes end-of-shift side work including stocking work areas
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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