Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
health benefits
50% dining privilege
career advancement
fast-paced fun environment
Open-door communication
Job Description
Miller's Ale House is a renowned restaurant chain known for its vibrant and welcoming atmosphere, quality food, and exceptional customer service. Established with the mission to create memorable dining experiences, Miller's Ale House has grown into a well-respected establishment that caters to guests seeking not only delicious meals but also a fun and lively environment. It is a place where guests can enjoy a casual meal with family and friends while benefiting from top-tier service and hospitality. As part of their commitment to excellence, Miller's Ale House fosters a work environment that values integrity, teamwork, and continuous growth. The company... Show More
Job Requirements
- Must be at least 18 years of age unless otherwise dictated by state law
- Ability to remain standing for extended periods
- Ability to bend, squat and lift up to 30 lbs for short distances
- Ability to work with varying noise levels
- Ability to remain balanced while carrying heavy loads
- Ability to frequently communicate and timely exchange accurate information with managers, team members, and guests in a fast-paced, high-stress environment
Job Qualifications
- Minimum age of 18 unless otherwise dictated by state law
- Ability to multitask and work in a fast-paced environment
- Possesses communication skills and the ability to work alone as well as with a team
- Provides exceptional service throughout the entire shift
- Positively communicates with other team members and management to keep one another informed
- Supports other front of house functions as needed, recognizing that everything within the four walls of the restaurant impacts the guest experience
- Ability to maintain safety and sanitation protocol to company standards
Job Duties
- Arrives to work on time as scheduled and ready to work
- Follows Miller’s Ale House policies in all respects, including time recording requirements such as clocking in and out and responding to end-of-shift prompts
- Interacts with guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all Miller’s Ale House service standards
- Works directly with other team members to ensure all guest’s needs and requests are fulfilled satisfactorily and promptly
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Assists with providing guests with non-alcoholic drink refills
- Assists servers in running food to and from guests while ensuring proper food handling guidelines are being followed and guests’ expectations are met
- Acknowledges all guests that come within five feet in a smiling, friendly manner
- Provides immediate responses to guests’ requests and inquiries
- Assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
- Cleans tables and spills throughout the guests’ visit
- Assists the servers in pre-bussing dishware as the guests have finished eating
- Provides final removal of all plate and glassware after a guest departs from the table
- Resets all tables within a timely manner after guest departure including perfect silverware setup and cleanliness detail
- Collects bus tubs at quality assurance and server stations
- Empties trash cans in the restaurant
- Ensures proper food handling and sanitation of work areas
- Accomplishes end-of-shift side work including ensuring work areas are stocked and ready for the next scheduled shift to take over
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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