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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
50 percent dining privilege
health benefits
fast-paced fun environment
Open-door communication
ability to advance career
Job Description
Miller's Ale House is a popular and lively casual dining restaurant known for its inviting atmosphere, excellent service, and high-quality food and beverages. With a commitment to delivering memorable guest experiences, Miller's Ale House provides a fun and dynamic work environment where team members are valued and encouraged to grow their careers. The establishment emphasizes integrity, teamwork, and a relentless drive for excellence, creating a workplace culture focused on doing the right things for both guests and employees. Miller's Ale House offers a variety of benefits including health coverage, dining privileges, and opportunities for career advancement.
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Job Requirements
- Must be at least 18 years of age unless otherwise dictated by state law
- ability to multitask and work in a fast-paced environment
- strong communication skills
- physical stamina including standing for long periods and lifting up to 30 pounds
- commitment to punctuality and reliability
- adherence to company policies including time recording and sanitation
- ability to provide excellent guest service
- willingness to work as part of a team and support other front of house functions
- compliance with safety and sanitation protocols
Job Qualifications
- Must be at least 18 years of age unless otherwise dictated by state law
- excellent communication skills
- ability to work alone and with a team
- ability to multitask in a fast-paced environment
- strong customer service orientation
- understanding of safety and sanitation protocols
- physical ability to remain standing for extended periods
- ability to bend, squat, and lift up to 30 pounds
- prior experience in hospitality or food service is preferred but not required
Job Duties
- Arrives to work on time as scheduled and ready to work
- follows Miller's Ale House policies including time recording requirements
- interacts with guests to provide the highest level of customer service and create exceptional guest experiences
- works with team members to ensure all guests' needs and requests are fulfilled promptly
- assists host/hostess with greeting and seating guests
- assists servers with making and delivering non-alcoholic beverages
- provides guest non-alcoholic drink refills
- assists servers in running food to and from guests while ensuring proper food handling
- acknowledges all guests within five feet in a smiling, friendly manner
- provides immediate responses to guests' requests and inquiries
- performs table quality check backs
- cleans tables and spills throughout guests' visits
- assists servers in pre-bussing dishware
- removes plate and glassware after guest departure
- resets tables including perfect silverware setup and cleanliness
- collects bus tubs at quality assurance and server stations
- empties trash cans
- ensures proper food handling and sanitation of work areas
- accomplishes end-of-shift side work including stocking work areas
- washes hands every 20 minutes
- maintains clean and sanitized work areas
- works with team members to ensure safety and sanitation protocol
- supports other front of house functions as needed
- communicates positively with team members and management
- provides exceptional service throughout the shift
- possesses strong communication and multitasking skills
- works in a fast-paced environment
- maintains physical stamina as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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