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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $14.25
Work Schedule
Standard Hours
Flexible
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a renowned restaurant chain known for its casual dining atmosphere and exceptional guest service. Established with the goal of providing a welcoming and fun environment, Miller's Ale House offers a unique blend of delicious food, refreshing beverages, and a lively ambiance that attracts guests from diverse backgrounds. The restaurant prides itself on maintaining high standards of customer care, cleanliness, and operational efficiency. With numerous locations across the country, Miller's Ale House has built a reputation for being a community-focused establishment where guests feel valued and employees are supported in their professional growth. The company fosters a... Show More
Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows company policies including time recording such as clocking in and out
- Interacts with guests to provide high-level customer service
- Works with team members to ensure guest needs are fulfilled
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Ensures proper food handling and sanitation procedures
- Maintains clean and sanitized work areas
- Washes hands every 20 minutes
- Ability to remain standing for extended periods
- Able to bend, squat, and lift up to 30 lbs
- Communicates effectively in a fast-paced, high-stress environment
- Minimum age of 18 years or as required by state law
Job Qualifications
- Minimum age of 18 years or as required by state law
- Ability to multitask and work in a fast-paced environment
- Strong communication skills for effective teamwork and guest interaction
- Capability to work independently and collaboratively
- Commitment to following safety and sanitation protocols
- Demonstrated reliability in attendance and punctuality
- Experience in hospitality or customer service preferred but not required
Job Duties
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording requirements
- Interacts with guests to provide highest level of customer service and create exceptional guest experiences
- Works directly with other team members to fulfill guest needs promptly
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Assists with providing non-alcoholic drink refills
- Runs food to and from guests while ensuring proper food handling
- Acknowledges all guests within five feet in a friendly manner
- Responds immediately to guests' requests and inquiries
- Performs table quality check backs to ensure guest satisfaction
- Cleans tables and spills during guests' visits
- Pre-busses dishware as guests finish eating
- Removes all plate and glassware after guests depart
- Resets tables promptly with perfect silverware setup and cleanliness
- Collects bus tubs at quality assurance and server stations
- Empties trash cans in the restaurant
- Ensures proper food handling and sanitation of work areas
- Completes end-of-shift side work including stocking and preparing work areas for next shift
- Washes hands every 20 minutes and maintains clean and sanitized work areas
- Supports other front of house functions as needed
- Communicates positively with team members and management
- Provides exceptional service throughout the shift
- Multitasks efficiently in a fast-paced environment
- Meets minimum age requirement of 18 years or per state law
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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