Job Overview
Compensation
Type:
Hourly
Rate:
Range $9.25 - $13.75
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a vibrant and popular restaurant chain known for its lively atmosphere, quality food, and exceptional guest service. Established with a focus on delivering a friendly and enjoyable dining experience, Miller's Ale House has grown into a well-recognized name in the casual dining industry. The restaurant prides itself on a warm, welcoming environment where every guest feels valued and cared for. With a commitment to excellence, Miller's Ale House attracts team members who are passionate about hospitality and eager to contribute to a fun and engaging workplace culture. The company emphasizes teamwork, integrity, and continuous career advancement... Show More
Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies in all respects, including, but not limited to, time recording requirements such as clocking in and out and responding to end-of-shift prompts concerning tasks performed and the amount of time associated with such tasks
- Interacts with guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all Miller's Ale House service standards
- Works directly with other team members to ensure all guests' needs and requests are fulfilled satisfactorily and promptly
Job Qualifications
- Ability to communicate effectively and work well in a team
- Possess communication skills and the ability to work alone as well as with a team
- Ability to multitask and work in a fast-paced environment
- Commitment to providing exceptional guest service
- Minimum age of 18 years unless otherwise dictated by state law
Job Duties
- Assists host/hostess with greeting and seating guests
- assists servers with making and delivering non-alcoholic beverages
- assists with providing guests with non-alcoholic drink refills
- assists servers in running food to and from guests while ensuring proper food handling guidelines are being followed and guests' expectations are met
- acknowledges all guests that come within five feet in a smiling, friendly manner
- provides immediate responses to guests' requests and inquiries
- assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
- cleans tables and spills throughout the guests' visit
- assists the servers in pre-bussing dishware as the guests have finished eating
- provides final removal of all plate and glassware after a guest departs from the table
- resets all tables within a timely manner after guest departure including perfect silverware setup and cleanliness detail
- collects bus tubs at quality assurance and server stations
- empties trash cans in the restaurant
- ensures proper food handling and sanitation of work areas
- accomplishes end-of-shift side work including ensuring work areas are stocked and ready for the next scheduled shift to take over
Job Qualifications
Experience
No experience required
Job Location
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