Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.25 - $13.50
Work Schedule
Standard Hours
Flexible
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a prominent and well-established restaurant chain known for delivering a vibrant dining experience centered around a lively, casual atmosphere and quality food and beverages. As a popular venue for social gatherings, family meals, and various celebrations, Miller's Ale House takes pride in its commitment to exceptional customer service and creating memorable guest experiences. The restaurant emphasizes a welcoming environment where guests feel valued and comfortable from the moment they walk through the door. With numerous locations, the company fosters a strong sense of team culture, promoting career growth and development opportunities within the hospitality industry.
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Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording and responding to end-of-shift prompts
- Interacts with guests to provide the highest level of customer service
- Works directly with other team members to fulfill guest needs promptly
- Supports other front of house functions as needed
- Maintains excellent communication with team members and management
- Adheres to all safety and sanitation protocols including frequent hand washing
- Physical ability to remain standing for extended periods
- Ability to bend, squat, and lift up to 30 lbs for short distances
- Ability to work with varying noise levels
Job Qualifications
- Minimum age of 18 years unless otherwise dictated by state law
- Ability to communicate effectively with team members and guests
- Demonstrates ability to multitask and maintain composure in a fast-paced environment
- Strong teamwork and interpersonal skills
- Ability to remain balanced while carrying heavy loads
- Capability to work independently and as part of a team
Job Duties
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording and responding to end-of-shift prompts
- Interacts with guests to provide highest level of customer service and create exceptional guest experiences
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Provides guests with non-alcoholic drink refills
- Runs food to and from guests ensuring proper food handling and guest expectations are met
- Acknowledges all guests within five feet in a friendly manner
- Responds promptly to guest requests and inquiries
- Performs table quality check backs to ensure guest satisfaction
- Cleans tables and spills throughout guests' visits
- Assists servers with pre-bussing dishware
- Removes all plate and glassware after guests depart
- Resets tables promptly with perfect silverware setup and cleanliness
- Collects bus tubs at quality assurance and server stations
- Empties trash cans in the restaurant
- Ensures proper food handling and sanitation of work areas
- Completes end-of-shift side work including stocking and readiness for next shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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