Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career advancement opportunities
Retirement Plan
Positive work environment
Job Description
Shamin Hotels is a prominent hotel management company with a rich history dating back to 1978 when founders P.C. Amin and B.N. Shah embarked on an entrepreneurial journey that started by acquiring a bankrupt hotel in Lumberton, North Carolina. Over the years, their dedication and vision have transformed Shamin Hotels into the largest hotel owner and operator in Virginia, boasting a portfolio of over 70 properties across multiple states. Known for its commitment to excellence and guest satisfaction, Shamin Hotels continues to expand its footprint and offers a wide range of hospitality services that cater to diverse clientele. The company's... Show More
Job Requirements
- No formal education or experience required
- Ability to stand and walk for extended periods
- Ability to lift moderate weights
- Strong communication skills
- Willingness to learn
- Ability to work in a fast-paced environment
- Commitment to providing excellent customer service
Job Qualifications
- No formal education or experience required
- On-the-job training is typically provided
- Strong work ethic and willingness to learn and adapt in a fast-paced environment
- Excellent communication and teamwork skills
- Ability to multitask and prioritize tasks effectively
- Customer-focused attitude with a commitment to providing exceptional service
- Physical stamina to stand, walk, and lift moderate weights for extended periods
Job Duties
- Clear tables of used dishes, glassware, and utensils promptly after guests have finished their meals
- Wipe down tables, chairs, and condiment holders to remove crumbs, spills, and debris
- Reset tables with clean tablecloths, napkins, and tableware for incoming guests
- Refill water glasses, breadbaskets, and condiment containers as needed throughout service
- Assist servers in delivering beverages, appetizers, and other items to tables as directed
- Support servers by running food orders from the kitchen to the appropriate tables
- Communicate with serving staff to coordinate table turnovers and ensure efficient service
- Respond to guest requests for additional items such as extra napkins, utensils, or condiments
- Maintain cleanliness and orderliness of dining areas, including floors, windows, and furniture
- Empty trash bins and bus carts regularly to keep dining areas clean and free of clutter
- Adhere to sanitation and hygiene standards, including proper handwashing and food handling practices
- Provide friendly and attentive service to guests, assisting with seating, menu inquiries, and other requests as needed
- Communicate effectively with guests to ensure their satisfaction and address any concerns or special requests
- Uphold a positive and welcoming atmosphere in the restaurant by greeting guests warmly and maintaining a professional demeanor
- Work collaboratively with other front-of-house staff including servers, hosts, hostesses, and bartenders to deliver exceptional service
- Assist coworkers during peak periods and contribute to a smooth flow of operations in the restaurant
- Communicate effectively with management and colleagues to address any issues or concerns related to table service
Job Qualifications
Experience
No experience required
Job Location
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