Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Life insurance
Paid sick leave
Education Assistance
overtime pay
Employee Discounts

Job Description

Maggiano's Little Italy is a renowned chain of Italian-American restaurants that prides itself on delivering a warm, family-style dining experience inspired by the rich culinary traditions of pre-war Little Italy neighborhoods in various cities across the United States. While technically a chain, Maggiano's strives to embody the charm and authenticity of each host city it inhabits, creating a unique atmosphere that blends high-energy full-service dining rooms, elegant banquet facilities, and convenient customer-friendly carryout options. The establishment is dedicated to maintaining an authentic Italian-American dining culture through scratch kitchens and family recipes that have stood the test of time, making it... Show More

Job Requirements

  • Follow proper hand washing procedure
  • Be an active team player
  • Understand and follow supervisor’s instructions
  • Acquire and wear uniform prescribed in training manual
  • Maintain and clean uniform
  • Maintain a well manicured appearance and persona that reflects the established image of the restaurant
  • Perform under more than average stressful conditions
  • Make appropriate judgment calls under stressful conditions
  • May not take or give away any unauthorized company property including food or beverage
  • May not eat or drink certain unauthorized items during a shift
  • May not work under the influence of alcohol or other mood altering substances
  • May not keep any unauthorized items in personal locker
  • May not resort to any physical violence or harassing behavior

Job Qualifications

  • Minimum of 1-year full service restaurant bus experience or the equivalent
  • Meet personal schedule requirements punctually
  • Project a friendly, courteous and pleasant attitude
  • Get along with co-workers
  • Provide a clean, well-manicured persona that reflects the established image of the restaurant
  • Safely transport containers weighing up to 30 lbs from any table to the dish washing area
  • Sufficiently master English to respond properly to questions and directions
  • Stand and/or walk for an entire shift
  • Safely transport items to and from the kitchen on slick and uneven surfaces
  • Transport dishes, bus tubs and/or trays from the dish washing area to any table in the restaurant and vice versa
  • Safely move about in all areas of the restaurant
  • Accept constructive criticism
  • Work a variable and flexible schedule including nights, weekends and holidays

Job Duties

  • Maintain a clean and orderly work area to ensure safety
  • Assist service team with food and beverage service
  • Perform team service as instructed by team leader or manager
  • Complete ice and water service as required by the restaurant
  • Complete bread and butter/oil service as required by the restaurant
  • Refill water glasses with both ice and water
  • Refill bread and butter/oil
  • Keep tables free of dirty dishes, empty glassware, debris, empty bottles, etc.
  • Crumb and/or wipe the table when appropriate
  • Maintain silverware service, replacing as needed
  • Remove used service dishes and utensils to bus tub or tray in a prescribed manner
  • Perform more than one task at a time
  • Complete all side work as assigned in a timely manner
  • Wrap leftover food to take home as requested
  • Remove in a single trip all final items remaining on the table of a party of four
  • Clean and reset a table according to standing operating procedure within one minute
  • Properly change CO2 and soda dispensers
  • Refrain from smoking for the duration of shift
  • Perform calmly and effectively under pressure
  • Communicate effectively with guests and co-workers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location