AccorHotel

Busser

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $10.00 - $15.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
employee recognition programs

Job Description

Accor is a global leader in responsible hospitality, operating over 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries under more than 45 distinctive brands. As a pioneer in sustainable and innovative hospitality, Accor is committed to creating memorable experiences that impact guests, employees, and the planet positively. The company fosters a culture of passion, care, and continuous growth, making it an inspiring place for professionals to pursue rewarding careers in hospitality around the world. Employees at Accor are called Heartists, a community driven by the belief that hospitality is a work of heart, blending dedication with empathy to... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or food and beverage service preferred
  • Ability to stand for extended periods
  • Must be able to lift and carry up to 25 lbs
  • Availability to work flexible shifts, including evenings, weekends, and holidays
  • Excellent communication skills
  • Ability to follow instructions and work as part of a team
  • Basic knowledge of food safety and hygiene practices
  • Compliance with company grooming and appearance standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a similar hospitality role preferred
  • Knowledge of food and beverage service standards
  • Familiarity with liquor liability laws
  • Ability to communicate effectively with guests and team members
  • Basic understanding of restaurant operations
  • Ability to work in a fast-paced environment
  • Strong interpersonal and customer service skills
  • Ability to maintain a neat and professional appearance
  • Flexibility to work various shifts including weekends and holidays

Job Duties

  • Station set-up
  • Stock needed supplies in side stands
  • Clean-up of coffee machines and prepared coffee
  • Set-up tea station
  • Get ice supply
  • Dust all tables to include table legs
  • Receive rolls and put in warmers
  • Put milk in refrigerators and set-up creamers
  • Pre-set breadbaskets lined with napkins
  • Pick-up linen
  • Check off and pick-up storeroom supplies
  • Set tables with clean, pressed linen, china, silver and glassware
  • Ensure furniture and floors are clean and arranged according to specifications
  • Assist servers during meal period
  • Remove any extra settings
  • Pour water
  • Attend to all needs of the guests during meal periods, breakfast, lunch and dinner
  • Report to Supervisor any need for housekeeping and/or repairs of any equipment or restaurant
  • Must be familiar with and adhere to all liquor liability laws
  • Must attend all designated pre-shift meetings
  • Responsible for setting up restaurant area
  • Adhere to predefined drink service guidelines and responsible for beverage familiarization
  • Perform any other duties assigned by management
  • Maintain a neat and professional appearance following the Novotel Grooming Standards
  • Maintain an awareness of liquor costs and minimize waste, which may raise them
  • Must be familiar with all policies related to liquor liability laws
  • Ability to open and close the restaurant shift assigned
  • Must serve all guests in consistent manner, using the Novotel F&B Standards
  • Must be able to bus tables, and re-set the tables as needed
  • Must know the menu and be able to describe the items to guests
  • Must be able to resolve guests' issues and create an amazing experience
  • Must be able to communicate and maintain a positive relationship with culinary and stewarding staff
  • Maintain an awareness of all functions, events and meetings taking place at any given time
  • Control heavy volume at the restaurant
  • Knowledge of hotel property
  • Inform the guest about buffets, hotel activities and community
  • Attend to and anticipate guest's needs
  • Greeting guests
  • Anticipate guest's needs to create an amazing experience
  • Assist with IRD when required
  • Responsible to follow FIFO procedures at the bars
  • Label daily perishables
  • Label dairy products
  • Assist with pool service when required
  • Assist with lounge and mini bar services when required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.