Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
employee recognition programs
Job Description
Accor is a global leader in responsible hospitality, operating over 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries under more than 45 distinctive brands. As a pioneer in sustainable and innovative hospitality, Accor is committed to creating memorable experiences that impact guests, employees, and the planet positively. The company fosters a culture of passion, care, and continuous growth, making it an inspiring place for professionals to pursue rewarding careers in hospitality around the world. Employees at Accor are called Heartists, a community driven by the belief that hospitality is a work of heart, blending dedication with empathy to... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or food and beverage service preferred
- Ability to stand for extended periods
- Must be able to lift and carry up to 25 lbs
- Availability to work flexible shifts, including evenings, weekends, and holidays
- Excellent communication skills
- Ability to follow instructions and work as part of a team
- Basic knowledge of food safety and hygiene practices
- Compliance with company grooming and appearance standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in a similar hospitality role preferred
- Knowledge of food and beverage service standards
- Familiarity with liquor liability laws
- Ability to communicate effectively with guests and team members
- Basic understanding of restaurant operations
- Ability to work in a fast-paced environment
- Strong interpersonal and customer service skills
- Ability to maintain a neat and professional appearance
- Flexibility to work various shifts including weekends and holidays
Job Duties
- Station set-up
- Stock needed supplies in side stands
- Clean-up of coffee machines and prepared coffee
- Set-up tea station
- Get ice supply
- Dust all tables to include table legs
- Receive rolls and put in warmers
- Put milk in refrigerators and set-up creamers
- Pre-set breadbaskets lined with napkins
- Pick-up linen
- Check off and pick-up storeroom supplies
- Set tables with clean, pressed linen, china, silver and glassware
- Ensure furniture and floors are clean and arranged according to specifications
- Assist servers during meal period
- Remove any extra settings
- Pour water
- Attend to all needs of the guests during meal periods, breakfast, lunch and dinner
- Report to Supervisor any need for housekeeping and/or repairs of any equipment or restaurant
- Must be familiar with and adhere to all liquor liability laws
- Must attend all designated pre-shift meetings
- Responsible for setting up restaurant area
- Adhere to predefined drink service guidelines and responsible for beverage familiarization
- Perform any other duties assigned by management
- Maintain a neat and professional appearance following the Novotel Grooming Standards
- Maintain an awareness of liquor costs and minimize waste, which may raise them
- Must be familiar with all policies related to liquor liability laws
- Ability to open and close the restaurant shift assigned
- Must serve all guests in consistent manner, using the Novotel F&B Standards
- Must be able to bus tables, and re-set the tables as needed
- Must know the menu and be able to describe the items to guests
- Must be able to resolve guests' issues and create an amazing experience
- Must be able to communicate and maintain a positive relationship with culinary and stewarding staff
- Maintain an awareness of all functions, events and meetings taking place at any given time
- Control heavy volume at the restaurant
- Knowledge of hotel property
- Inform the guest about buffets, hotel activities and community
- Attend to and anticipate guest's needs
- Greeting guests
- Anticipate guest's needs to create an amazing experience
- Assist with IRD when required
- Responsible to follow FIFO procedures at the bars
- Label daily perishables
- Label dairy products
- Assist with pool service when required
- Assist with lounge and mini bar services when required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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