Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Career advancement opportunities
health benefits
Job Description
Miller's Ale House is a well-established casual dining restaurant renowned for providing a lively, welcoming atmosphere and a diverse menu featuring classic American pub fare and a wide selection of beverages. With its focus on delivering Exceptional Guest Experiences, Miller's Ale House has cultivated a reputation as a popular spot for socializing, dining, and enjoying sports entertainment. The company prides itself on fostering a dynamic, fast-paced work environment where employees are encouraged to grow, communicate openly, and contribute to a positive team culture. Known for its commitment to employee welfare, Miller's Ale House offers competitive benefits including health coverage and... Show More
Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies in all respects including time recording
- Interacts with guests to provide highest level of customer service
- Works directly with team members to fulfill guests' needs promptly
- Supports other front of house functions recognizing their impact on guest experience
- Positively communicates with team members and management
- Provides exceptional service throughout entire shift
- Ability to multitask in a fast-paced environment
- Must be a minimum of 18 years of age unless otherwise dictated by state law
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a fast-paced restaurant environment is beneficial
- Strong customer service and communication skills
- Ability to work collaboratively within a team
- Ability to multitask and work efficiently under pressure
- Commitment to maintaining health and safety standards
- Must be at least 18 years old unless otherwise dictated by state law
Job Duties
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording and responding to end-of-shift prompts
- Interacts with guests to provide highest level of customer service
- Works directly with team members to fulfill guests' needs promptly
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Provides guests with non-alcoholic drink refills
- Runs food to and from guests ensuring proper food handling
- Acknowledges all guests within five feet with a smiling, friendly manner
- Responds immediately to guests' requests and inquiries
- Assists servers with performing table quality check back
- Cleans tables and spills throughout guests' visit
- Assists servers in pre-bussing dishware
- Removes all plate and glassware after guest departure
- Resets tables promptly with perfect silverware setup and cleanliness
- Collects bus tubs at quality assurance and server stations
- Empties trash cans
- Ensures proper food handling and sanitation of work areas
- Completes end-of-shift side work including stocking work areas for next shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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