
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
ability to advance career
health benefits
Job Description
Miller's Ale House is a renowned casual dining restaurant that focuses on delivering an exceptional guest experience through a vibrant atmosphere, quality food, and outstanding service. The company prides itself on creating a welcoming environment where every team member plays a crucial role in ensuring that customers enjoy their visit from start to finish. Established with a commitment to excellence, Miller's Ale House has grown into a popular destination for guests seeking a friendly and engaging dining experience with a diverse menu and a strong emphasis on teamwork and customer satisfaction.
The role available at Miller's Ale Hou... Show More
The role available at Miller's Ale Hou... Show More
Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies in all respects, including time recording requirements
- Interacts with guests to provide the highest level of customer service
- Works directly with other team members to ensure all guests' needs and requests are fulfilled promptly
- Maintains clean and sanitized work areas
- Washes hands every 20 minutes throughout the shift
- Supports other front-of-house functions as needed
- Positively communicates with other team members and management
- Provides exceptional service throughout the entire shift
- Ability to work with varying noise levels
- Ability to remain balanced while carrying heavy loads
- Ability to frequently communicate and timely exchange accurate information
- Physical ability to stand for extended periods, bend, squat, and lift up to 30 lbs
- Must be at least 18 years of age unless otherwise dictated by state law
Job Qualifications
- Minimum age of 18 years or older unless otherwise dictated by state law
- Effective communication skills
- Ability to work alone as well as in a team
- Strong multitasking abilities in a fast-paced environment
- Commitment to providing exceptional guest service
- Ability to follow safety and sanitation protocols
- Previous experience in a hospitality or food service environment preferred but not required
Job Duties
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Assists with providing guests with non-alcoholic drink refills
- Assists servers in running food to and from guests while ensuring proper food handling guidelines are being followed and guests' expectations are met
- Acknowledges all guests that come within five feet in a smiling, friendly manner
- Provides immediate responses to guests' requests and inquiries
- Assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
- Cleans tables and spills throughout the guests' visit
- Assists the servers in pre-bussing dishware as the guests have finished eating
- Provides final removal of all plate and glassware after a guest departs from the table
- Resets all tables within a timely manner after guest departure including perfect silverware setup and cleanliness detail
- Collects bus tubs at quality assurance and server stations
- Empties trash cans in the restaurant
- Ensures proper food handling and sanitation of work areas
- Accomplishes end-of-shift side work
- including ensuring work areas are stocked and ready for the next scheduled shift to take over
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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