Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a renowned restaurant chain known for its vibrant atmosphere, excellent food, and outstanding customer service. With a firm commitment to creating memorable dining experiences for every guest, Miller's Ale House offers not just meals, but moments of joy and community. As a respected player in the casual dining industry, the company values integrity, teamwork, and a relentless drive for excellence. It fosters an environment where employees are encouraged to be authentic, contribute their best, and grow their careers within a supportive and fun workplace. With a focus on guest satisfaction and quality, Miller's Ale House continues... Show More
Job Requirements
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies in all respects, including, but not limited to, time recording requirements, such as clocking in and out and responding to end-of-shift prompts concerning tasks performed and the amount of time associated with such tasks
- Interacts with guests to provide the highest level of customer service and create exceptional guest experiences by adhering to all Miller's Ale House service standards
- Works directly with other team members to ensure all guest's needs and requests are fulfilled satisfactorily and promptly
- Supports other front of house functions as needed, recognizing that everything within the four walls of the restaurant impacts the guest experience
Job Qualifications
- Must be a minimum of 18 years of age unless otherwise dictated by state law
- Communication skills and ability to work alone as well as with a team
- Ability to multitask and work in a fast-paced environment
- Ability to provide exceptional service throughout the entire shift
Job Duties
- Assists host/hostess with greeting and seating guests
- Assists servers with making and delivering non-alcoholic beverages
- Assists with providing guests with non-alcoholic drink refills
- Assists servers in running food to and from guests while ensuring proper food handling guidelines are being followed and guests' expectations are met
- Acknowledges all guests that come within five feet in a smiling, friendly manner
- Provides immediate responses to guests' requests and inquiries
- Assists servers with performing table quality check back (2-bite/2-minute) to ensure guest satisfaction
- Cleans tables and spills throughout the guests' visit
- Assists the servers in pre-bussing dishware as the guests have finished eating
- Provides final removal of all plate and glassware after a guest departs from the table
- Resets all tables within a timely manner after guest departure including perfect silverware setup and cleanliness detail
- Collects bus tubs at quality assurance and server stations
- Empties trash cans in the restaurant
- Ensures proper food handling and sanitation of work areas
- Accomplishes end-of-shift side work
- including ensuring work areas are stocked and ready for the next scheduled shift to take over
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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